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City of New York · 1 day ago

Housing Assistant

Bronx, NY

Full-time

Onsite

Entry Level

$44K/yr - $71K/yr

1+ years exp

The City of New York is seeking a Housing Assistant to work in the Leased Housing Department. The role involves processing lease renewals and recertifications, responding to information requests, and collaborating with other units to ensure timely and accurate case processing.

GovernmentLegalPublic Relations

Responsibilities

Use HUD regulations, NYCHA policy, and procedure to review and evaluate documents to process lease renewals, annual, and interim recertifications

Research and provide an accurate analysis of case activities

Resolve income discrepancies

Perform income verification

Complete case corrections

Ensure timely delivery of responses to inquiries

Identify and escalate case and system issues for immediate follow-up

Perform other duties as assigned

Qualification

HUD regulationsHousing managementIncome verificationOnline databasesExcel skillsCustomer serviceTime managementWritten communicationVerbal communication

Required

A baccalaureate degree from an accredited college

An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems

A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described in '1' above

A satisfactory equivalent combination of education and experience as described in '1' or '2' above

All candidates must have a four-year high school diploma, or its educational equivalent