The Fountain Group ยท 4 days ago
Customer Account Data Validation
The Fountain Group is currently seeking a Customer Data Validation Specialist for a prominent client. This role involves reviewing and validating customer information within CRM and ERP systems, ensuring accuracy and compliance, and engaging with customers professionally when additional documentation is required.
ConsultingRecruitingStaffing Agency
Responsibilities
Review and validate customer accounts in Microsoft Dynamics CRM and Axapta for accuracy
Confirm the presence and correctness of tax ID information for each account
Conduct professional outreach to customers to request missing W-9 forms
Update CRM records and complete alignment steps according to Standard Operating Procedures (SOPs)
Maintain accurate records while handling confidential customer information
Qualification
Required
Proven experience with CRM systems (Microsoft Dynamics preferred) and ERP systems (Axapta a plus)
Previous experience reviewing, auditing, or validating customer information (2-5 years)
Standard data entry skills (CRM, Excel, email)
Professional communication skills for phone and email interactions with customers
Strong attention to detail and ability to follow structured processes
Ability to manage sensitive and confidential information responsibly
Experience with CRM data management and auditing processes
Strong organizational and time-management skills
Comfort with customer outreach and professional correspondence
Ability to work independently in a remote environment, adhering to EST work hours
Benefits
Referral Bonus
Company
The Fountain Group
The Fountain Group is a staffing firm that specializes in rendering contingent workforce solutions to various industries.
H1B Sponsorship
The Fountain Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (52)
2024 (34)
2023 (21)
2022 (42)
2021 (41)
2020 (14)
Funding
Current Stage
Late StageRecent News
Kelly Services, Inc.
2025-05-17
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