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Joybyte · 4 days ago

Account Manager for Social Commerce Clients

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Joybyte is a company recognized as one of AZ Central's Top Companies to Work for in Arizona, dedicated to fostering a collaborative work environment. As an Account Manager, you will build strong client relationships, manage social media projects, and ensure the successful delivery of services to clients.

AdvertisingSocial Media

Growth Opportunities

Responsibilities

Become a Client Champion: Build and nurture long-term client relationships, acting as a trusted advisor who understands their needs and goals. Proactively manage their expectations and exceed them through exceptional service

Onboard with Enthusiasm: Create a positive and engaging onboarding experience for new clients. Gather all necessary information and assets for a seamless launch, ensuring a strong first impression for Joybyte

Social Media Maestro: Develop and maintain clear project timelines for social media campaigns. Manage the creation and delivery of high-quality content (posts, graphics, ads) on time and within client specifications

Collaborative Champion: Lead client meetings with confidence and foster effective collaboration with internal teams (Social Media Strategist, Content Writer, Graphic Designer) to ensure smooth workflow and timely completion of projects

Communication is Key: Maintain consistent communication with clients throughout the project lifecycle. Keep them informed of progress, address questions and concerns promptly, and ensure transparency throughout the process

Qualification

Account ManagementSocial Media PlatformsProject Management ToolsContent MarketingGoogle SuiteCommunication SkillsRelationship BuildingProblem-SolvingStrategic Thinking