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Avenue5 Residential · 1 month ago

Career Development Specialist

Portland, OR

Full-time

Onsite

Entry, Mid Level

2+ years exp

Avenue5 is a vibrant third-party multifamily property management firm seeking a Career Development Specialist to join their dynamic team. This role involves creating and delivering innovative learning content to assist associates in their professional growth and leading the development of training programs across various operational areas.

Property ManagementReal EstateRental

Growth Opportunities

Responsibilities

Design and develop measurable learning experiences for all of Avenue5’s different geographies, environments, and audiences

Collaborate with associates to identify and assess training and performance needs

Drive the development and delivery of increased e-learning capability as a learning solution

Create exercises, instructional activities, and training assessments that reinforce learning based on specific topics and roles

Stay up-to-date and educated on new trends and regulations within training and property management

Conducts and facilitates training programs by making appropriate travel arrangements, preparing and packaging participant and facilitator materials, coordinating the registration and set-up process, and updating and revising training programs as necessary

Provide input into the development of training programs by researching operating processes and policies or content-related information, authoring participant and facilitator training materials, designing instructions, practice and other learning activities, and developing other support materials, including PowerPoint presentations, audiovisuals, graphics, job aids, and other documents

Act as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations

Manage supplemental programs by communicating with managers to ascertain specific needs, tracking turnover and new hires, and creating and publishing a training calendar

Assist the integration teams for new management contracts and newly acquired properties by conducting training for new associates on the company’s property management policies and procedures, and critical leasing, maintenance, and property management activities

Collaborate with third-party vendors, contractors, and other business partners to enhance or augment internal training programs and provides customer service by working with senior management to develop and produce training and communication materials

Qualification

Training developmentE-learning designProject managementMicrosoft Office SuiteLearning management systemsCommunication skillsDetail-orientedWork independently

Required

High school diploma is required

Two to five years of experience in a training role is required

Advanced level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel

Basic level knowledge of learning management systems is required

Understanding of adult learning styles, including e-learning, and how they are different

Proficiency in project management skills to create project plans, track and monitor progress, meet production and delivery deadlines, and oversee project implementation across multiple properties or geographic areas

Detailed oriented and desire to learn

Excellent written and verbal communication skills

Ability to work independently and prioritize in a fast-paced environment

Ability to travel (25 -50%)

Ability to lift, push and pull up to 25 pounds

Hearing and visual ability to observe and detect signs of emergency required

Must be able to sit, stand, reach, bend and stoop for extended periods of time

Talking and expressing or exchanging ideas by means of the spoken word

Perceiving the nature of sounds at normal speaking levels with or without correction

Ability to receive detailed information through oral communication, and to make the discriminations in sound

Visual requirements including color, depth perception, and field vision

Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct