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PagerDuty · 2 days ago

Sr. Manager, People Applications (HRIS)

San Francisco

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$147K/yr - $246K/yr

3+ years exp

PagerDuty, Inc. is a global leader in digital operations management, seeking a Sr. Manager, People Applications (HRIS) to lead their Workday strategy and operations. This critical role involves overseeing the Workday platform's vision and health across Human Capital Management, while developing a high-performing team and ensuring compliance and operational excellence.

AnalyticsCloud ComputingInformation TechnologyIT ManagementSaaSSoftware

Comp. & Benefits

Responsibilities

Set the Workday product vision and multi-quarter roadmap, aligning technology initiatives with People and business objectives. Oversee the end-to-end delivery of Workday system initiatives from requirements gathering through launch and post-launch support

Lead, mentor, and develop a high-performing team of Business Analysts and Integration Analysts, fostering a culture of continuous improvement, collaboration, and operational excellence. Establish working norms, documentation standards, and knowledge management practices

Direct hands-on configuration and optimization of Workday, including core HCM and key modules such as Advanced Compensation, Absence, Talent, Time Tracking, Payroll, and Benefits. Leverage Workday’s business process framework, calculated fields, EIB, and core reporting to deliver scalable solutions

Own governance for Workday change intake, prioritization, and release management, including design reviews, test plans, user acceptance, and production cutovers. Serve as the senior Workday subject matter expert for new features, bi-annual releases, and optimization opportunities

Manage the Workday security model and access controls, partnering with audit on SOX, GDPR, and data privacy requirements. Ensure robust change management and compliance with security, regulatory, and audit requirements, maintaining comprehensive documentation for business objectives, use cases, system specifications, integrations, and customizations

Direct the Workday integrations portfolio with internal and external systems, overseeing architecture, monitoring, error handling, and vendor coordination. Support data integrations and automation efforts across the people organization

Drive data quality, reconciliation, and master-data stewardship practices within Workday. Define and monitor SLAs for issue resolution and ensure high-quality, reliable data to enable business decisions

Guide stakeholder communication and change management for Workday, including training, release notes, and self-service enablement. Lead productive meetings, workshops, and requirements gathering sessions, translating complex technical concepts into business terms

Stay current with Workday and related HR technologies to recommend and implement best-in-class solutions. Identify and recommend key technologies to support and improve business processes across the people organization

Qualification

Workday configurationPeople managementHRIS expertiseData privacy complianceProject managementStakeholder managementTraining facilitationCommunicationProblem-solving skillsTeam collaboration

Required

3+ years of people management experience in IT, HR Systems, or a related field, with 2+ years of hands-on experience with Workday configuration, security, and reporting across multiple modules

Strong background in HR, IT, or related fields, with deep knowledge of Workday business process framework, calculated fields, EIB, and integrations

Experience managing teams responsible for Workday and other HR application portfolios, including system integrations and vendor partners

Experience developing multi-year technology roadmaps and strategic planning for Workday and other enterprise HR applications, with familiarity with AI tools and their application in HR systems automation and process improvement

Excellent communication, stakeholder management, and problem-solving skills, with the ability to speak 'HR' and translate between technical and business stakeholders

Experience working in a SaaS or publicly traded company environment

Preferred

Hands-on expertise with Workday security, business process framework, calculated fields, EIB, and core reporting

Familiarity with compliance and controls such as SOX, GDPR, and data privacy practices as they relate to Workday

Bachelor's degree in Computer Science, Information Systems, Human Resources, or a related field, or equivalent experience

Benefits

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity*

ESPP (Employee Stock Purchase Program)*

Retirement or pension plan*

Generous paid vacation time

Paid holidays and sick leave

Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

Paid volunteer time off: 20 hours per year

Company-wide hack weeks

Mental wellness programs