North Carolina State University · 1 day ago
Client Services Supervisor
Triangle Area
Full-time
Onsite
Entry, Mid Level
$56K/yr - $59K/yr
2+ years expNorth Carolina State University is one of the highest rated veterinary academic medical centers in the country, and they are seeking a Client Services Supervisor to lead the administrative team supporting their specialty services. This role involves overseeing operations, ensuring service excellence, and maintaining financial stewardship within a fast-paced medical environment.
EducationNon ProfitUniversities
Responsibilities
Oversee daily operations, manage performance, and professional development for the Client Services team
Standardize workflows and manage staffing schedules—including emergency desk and holiday coverage—to ensure seamless hospital support
Supervise appointment logistics and financial transactions to ensure accurate billing and hospital profitability
Act as a champion for “service excellence,” ensuring a high-quality, compassionate experience for every client and partner veterinarian
Other duties as assigned
Qualification
Required
Graduation from high school and two years of progressively responsible administrative/office management experience; including some experience as a lead worker; or an equivalent combination of training and experience
All degrees must be received from appropriately accredited institutions
Preferred
Demonstrated experience supervising and developing a client services or administrative team of 10 or more staff in a fast-paced service or medical environment
Proven ability to manage complex, multi-shift scheduling models, including after-hours, emergency, and holiday coverage
Prior experience in a veterinary, medical, or healthcare client services setting, with working knowledge of medical terminology and patient workflows
Strong training and performance management skills, including onboarding, coaching, and continuous staff development across multiple service areas or locations
Excellent operational and problem-solving skills, with the ability to coordinate across clinical and administrative teams while maintaining service excellence, financial accuracy, and compliance standards
Benefits
Medical , Dental , and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
Childcare benefits
Wellness & Recreation Membership
Wellness Programs
Company
North Carolina State University
North Carolina State University is an educational institution that offers graduate and undergraduate programs.
10001+ employees
H1B Sponsorship
North Carolina State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (211)
2024 (134)
2023 (164)
2022 (106)
2021 (90)
2020 (108)
Funding
Current Stage
Late StageTotal Funding
$60.84MKey Investors
National Institute of Food and AgricultureNational Safety CouncilBezos Earth Fund
2024-06-26Grant· $0.27M
2024-06-13Grant· $0.05M
2024-05-31Grant· $30M
Leadership Team
Marshall Brain
Director
Recent News
2026-01-06
Maryland Daily Record
2025-12-21
Company data provided by crunchbase