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Regard · 1 day ago

Technical Integration Manager

Los Angeles, CA

Full-time

Hybrid

Mid Level

$100K/yr - $135K/yr

4+ years exp

Regard is a company focused on bringing world-class healthcare to everyone through their innovative automated diagnosis tool. As a Technical Integration Manager, you will lead technical project management for customer integration and onboarding, ensuring a seamless experience and fostering strong relationships with clients.

Artificial Intelligence (AI)Electronic Health Record (EHR)Generative AIHealth CareMachine LearningSoftware

No H1B

Responsibilities

Lead and support the technical integration of new and existing clients, including project planning, integration, configuration, User Acceptance Testing (UAT), go-live, and post-launch activities

Manage customer environments end-to-end, handling setup, validation, and ongoing troubleshooting of connectivity, configuration, and data integration issues

Act as the primary point of contact for all technical project communications, providing regular updates to internal stakeholders and client IT teams or leadership

Guide clients and technical teams through FHIR integrations and clinical data mapping, offering hands-on support beyond documentation and leading weekly technical review calls

Foster strong relationships with clients and users to drive adoption, promote advocacy, and ensure the product’s value is communicated across stakeholders

Maintain deep product expertise to support user training, answer technical questions, and recommend tailored solutions that meet client needs

Continuously identify and improve gaps in integration and implementation processes, contributing to the development of scalable, repeatable best practices

Support cross-functional initiatives and step into non-standard responsibilities as needed to ensure project and team success — from issue triage to ad-hoc team collaboration

Qualification

Technical integrationCoding/scriptingProject managementFHIR integrationsData analysisEMR familiarityCommunicationTeam collaborationAdaptability

Required

4+ years professional experience in technical integration, project management, or other relevant experience, with 1+ years in a healthcare environment

1+ years of coding/scripting (e.g., Python) experience

Experience with PyCharm, GitLab, Jira, Excel, Google Apps (Sheets, Docs, Slides, Drive, etc.)

Basic command line proficiency in macOS terminal (zsh/bash)

Experience leading meetings with client stakeholders

Located within 50 miles of a major airport and willing to travel to client sites, as needed (25% of time)