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Alzheimer's Association® · 1 day ago

Senior Program Manager

Fargo, ND

Full-time

Onsite

Mid, Senior Level

$62K/yr - $75K/yr

1+ years exp

The Alzheimer's Association is the leading voluntary health organization in Alzheimer’s care, support, and research. The Senior Program Manager will implement the Association’s program delivery and growth strategy, leading staff and volunteers to reach more people with volunteer-delivered programs in Eastern North Dakota.

Health CareNon Profit

Responsibilities

Lead care and support operations, program staff and volunteers in Eastern North Dakota

Partner with all ND program staff to track progress on ND Contract and Care and Support Key Performance Indicators to achieve all goals

Attends and actively participates in all appropriate meetings and discusses programmatic challenges and successes on an ongoing basis with the Care & Support team

Conduct ongoing community assessments through Community Forums, as appropriate, in each market to ensure that volunteer-led programs are aligned with community needs and offered where demand is high

Recruit, train and lead volunteers to deliver and grow programs in designated markets. Provide ongoing technical assistance, coaching and support. Ensure accountability by regularly monitoring volunteer impact and taking action to improve volunteer performance

Manage and maintain a portfolio of high-impact community partners using a relationship sales approach to grow the Association’s program reach. Expand collaborative agreements with current partners in community networks, organizations, service providers, nonprofits and faith institutions, and establish new community partnerships beyond the Alzheimer’s Association’s traditional partners

Create urgency for our cause by promoting a full-mission value proposition to support Alzheimer’s Association campaigns such as quality care, fundraising and advocacy efforts throughout designated communities

Model and foster behaviors that contribute to a culture that values the staff/volunteer/community partnership and is consistent with the Association’s goals, best practices, and core values

Ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant-funded projects (where applicable)

Partners with all mission pillars (Public Policy, Development, Concern and Awareness, Health Systems, and Operations) to advance internal key performance indicators. Examples may include recruiting advocates, providing media interviews, and advancing the Association’s health systems strategy

Provides support to the ND Program Director and other staff, as needed with all activities

Travels to communities in eastern North Dakota to provide programs and services whenever virtual or volunteer programming is unavailable

Establish rapport and engage with individuals using clinical practice strategies to assess needs and determine appropriate interventions and resources as needed

Other duties as assigned

Qualification

Master's degreeLicensure LSWLicensure LCSWLicensure LPCLicensure LCPCStaff managementProject managementPublic speakingCommunity engagementVolunteer managementHealth promotion knowledgeAlzheimer's knowledgeInterpersonal communication

Required

Master degree in social work, (Master's in Counseling, Gerontology, or Family Therapy also accepted) + 1 year experience required

Excellent interpersonal and verbal/written communication skills

Strong presentation skills and previous experience as a public speaker or educator

Strong staff and project management skills

Proven success in building and maintaining key relationships and meeting strategic goals through volunteer-led initiatives

Able to identify and cultivate relationships with community partners, organizations, volunteers and with all communities to create a sense of urgency related to dementia awareness as a major health issue and motivate all to action

Ability to effectively collaborate with others, hold others accountable and reach mutually agreeable outcomes

Familiarity with a public health approach focused on health promotion and early detection

Experience building rapport/trust, assessing needs and articulating a value proposition

Ability to represent the Association effectively to community partners, community leaders, and corporate partners

General knowledge of community health, community-based organizations and systems

Ability and willingness to work some evenings and weekends, if necessary

Ability to bend, stoop, lift and transport up to 25 lbs. of materials

Ability to travel

Must have a valid driver's license, access to reliable vehicle, good driving record and proof of automobile insurance

Preferred

Preferred Master degree in degree in social work, (Master's in Counseling, Gerontology, or Family Therapy also accepted) and licensure (LSW, LCSW, LPC, LCPC) + 2 – 3 years experience

Knowledge of Alzheimer's disease and related disorders, preferred