HealthPartners · 1 day ago
Regional Clinic Laboratory Supervisor
Bloomington, MN
Full-time
Onsite
Senior Level
5+ years expHealthPartners is a nonprofit, integrated health care organization seeking a Regional Clinic Laboratory Supervisor. The role involves overseeing laboratory operations, supervising staff, ensuring regulatory compliance, and fostering a quality patient experience across multiple clinic laboratories.
MedicalPharmaceutical
Responsibilities
Provides Technical and scientific oversight of HealthPartners Clinic Laboratories to ensure quality test performance:
Collaborates with Laboratory Medical Director or Clinical Lab Director to suggest test methodologies and instrumentation appropriate for clinical use
Verifies test procedures performed and establishes the laboratory’s performance criteria, including the accuracy and precision of each test and test system
Enrolls laboratory in an approved proficiency testing (PT) program commensurate with services offered. Documents, reviews and monitors PT results
Ensures instrument performance to include calibration, maintenance records, quality control and troubleshooting
Monitors, reviews, and documents quality control records. Resolves technical problems and ensures remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications
Identifies training needs and ensures testing personnel receive ongoing continuing education and in-service training
Evaluates the competency of all testing personnel on an ongoing basis
Reviews abnormal patient test results on a daily basis
Participates on the Laboratory Quality Committee and other operational committees, as appropriate
Implements and monitors 'Point of Care' testing within the clinic, as directed by the HPMG POCT guidelines
Collaborates with Laboratory Information Services Team on day to day operations and facilitates system enhancements and upgrades
Establishes and implements laboratory policies, procedures and processes utilizing Compliance 360
Ensures compliance with applicable regulatory agencies such as COLA, CLIA, CAP, OSHA, etc.:
Provides Quality Assurance and productivity reports to Laboratory Manager, Laboratory Directors and Clinic Leadership as requested
Prepares for and participates in inspections as required
Keeps up to date on regulatory and laboratory safety matters
Develops, monitors and manages the Clinic Laboratory budget(s)
Monitors monthly expense and staffing productivity indicators
Participates in facility design and remodels
Monitors productivity utilizing acceptable and representative benchmarks
Participates in development and delivery of Laboratory Service models
Manages technical staffing in collaboration with Clinic Leadership to ensure a healthy work environment including respect and engagement
Provides direct supervision of Urgent Care, Float and on-call laboratory staff
Works with Clinic Leadership to establish and evaluate performance through annual appraisals and coaching/discipline activities, including termination decisions
Assesses competency of staff on an annual basis
Implements procedural, policy and computer changes, communicating appropriate information to laboratory personnel
Interviews and hires new technical staff utilizing HR tools and resources and in collaboration with the Clinic Leadership as appropriate
Provides consultation and education to providers and care team regarding laboratory procedures and utilization of lab services
Facilitates laboratory orientation for physicians, nursing staff and other clinic staff, as directed by Clinic Leadership
Works with medical staff and Clinical Lab Director to assure appropriate utilization of laboratory services, including Point of Care Testing
Facilitates and promotes outstanding patient experience
Acts as an effective, consistent role model of Service Excellence; Shows respect, compassion, and responsiveness to all customers
Understands and accepts the philosophy that customer complaints and feedback are gifts to our organization
Works with staff and other supervisors to identify opportunities to improve patient experience and their satisfaction with our services
Demonstrates professional development through participation in continuing education, special projects, and professional organizations
Qualification
Required
Bachelor's degree in Medical Technology, Medical Laboratory Science or Clinical Laboratory Science; NCA, ASCP or equivalent certification
Five years of recent experience working in a clinical laboratory setting
Thorough knowledge of laboratory regulatory requirements (CLIA, COLA, CAP, OSHA, etc.), including clinical application of those regulations, quality and continuous improvement
Proven skills and experience with Electronic Medical Record, Laboratory Information Systems and associated technology applications
Proven project management skills and knowledge
Proven computer knowledge and ability, including skills with Excel, Word, Powerpoint, Visio, etc
Proven Leadership skills such as partnership/collaboration, coaching/development, engagement, healthy communication, outcomes driven & critical thinking, and integrity
Preferred
Previous laboratory supervisory or management experience
Benefits
Health
Time off
Retirement planning
Continuous learning opportunities
Company
HealthPartners
HealthPartners, an integrated health care organization providing health care services and health plan financing and administration, was founded in 1957 as a cooperative.
10001+ employees
H1B Sponsorship
HealthPartners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (26)
2023 (41)
2022 (37)
2021 (44)
2020 (52)
Funding
Current Stage
Late StageTotal Funding
$116M2020-05-07Debt Financing· $110M
2016-05-02Grant· $6M
Leadership Team
Penny Cermak
Executive Vice President and Chief Financial Officer
William Frey II
Research Director, Center for Memory & Aging, Neurosciences
Recent News
Canadian News Wire
2023-01-23
2022-12-07
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