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Daimler Truck North America · 1 day ago

Account Management and Field Sales Manager - Mid West Region Dealers (IA, IN, WI)-

Portland, OR

Full-time

Hybrid

Senior Level, Lead/Staff

$128K/yr - $164K/yr

8+ years exp

Daimler Truck North America is a leader in the trucking industry, and they are seeking an Account Management and Field Sales Manager for the Mid West Region. The role involves providing aftermarket parts management support to dealers and distributors, enhancing operational performance, and promoting parts sales initiatives.

LogisticsManufacturingTransportation

Comp. & Benefits

No H1B

Responsibilities

Improve operational performance of parts department at the dealers/distributor level

Initiate innovative methods of changing dealer/distributor behavior to meet national aftermarket standards of parts performance which insure a consistent, well-balanced package of services to support truck customers

Conduct operations audits and provide recommendations for corrective action based on formal analysis of results

Establish harmonious relationship between Dealer/Distributor Principal and Parts Manager to enhance acceptance of corporate programs and aftermarket performance standards

Work closely with Dealer Principal to maintain total dealer/distributor commitment to aftermarket parts objectives by closely involving him/her with Parts Manager's performance

Provide headquarters staff with ongoing field intelligence on program effectiveness, training requirements, market trends, end-customer behavior, and competitive activities

Provide management advice to dealer/distributor personnel in order to realize both their marketing and financial goals in parts

Recommend changes in facilities, personnel, and business planning as required

Conduct financial analysis of dealer/distributor parts business and make recommendations for improvements in pricing, cost control, absorption, and the like

Assist dealer/distributor personnel in the development of an annual business plan for parts

Actively promote and assist dealer/distributor parts sales efforts on a regular basis

Initiate the development of sales and merchandising programs on dealer/distributor level which are consistent with national standards and corporate guidelines. Provide market analysis service to assist dealer/distributors in the development and execution of effective aftermarket parts marketing plans

Monitor territory performance and modify sales plans to ensure individual and DTNA sales targets are achieved

Regularly call on end customers with dealers/distributor sales/service personnel

Analyze customer needs to determine effectiveness of aftermarket's support to end customers

Analyze dealer/distributor systems requests and questions to determine complexity of issues and initiate appropriate regional or headquarters action

Analyze and forward as appropriate all dealer/distributor requests for technical/managerial training

Actively promote and support headquarters training programs and deliver personalized, on-site training as required

Serve as technical consultant concerning all company and dealer/distributor related systems activities

Provide training and liaison between headquarters IT staff and dealer/distributor personnel as required

Elevate dealer/distributor sales effectiveness by deploying current DTNA sales programs (Excelerator Analytics, Dealer Marketing Tool, Solutionist Selling Techniques, and Parts Academy Training)

L4 DPM responsibilities include managing a large territory with a current average of approx. 30 locations in the district

Qualification

Sales managementParts managementFinancial analysisMicrosoft OfficeSalesforceTableauAnalytical skillsIndependent task managementCommunication skillsPresentation skillsCross-functional collaboration

Required

BS/BA +8 years of professional experience (or 3 years of direct relevant experience) or 10 years of relevant experience in lieu of degree

Proven expertise in Microsoft Office

Strong oral and written communication skills and presentation skills

Ability to work at all levels of the organization and with cross-functional areas

Ability to work and prioritize tasks independently

Strong sales track record and product sales background

Strong analytical skills

Ability to travel 50% or more required

Preferred

Working knowledge of DTNA's Paragon parts system

Working knowledge of Salesforce

Working knowledge of Tableau

Working knowledge of Excelerator

Experience with SKUgle

Benefits

Annual bonus program

401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age

Starting at 4 weeks paid vacation

13+ calendar holidays

8 weeks paid parental leave

Employee assistance program

Comprehensive healthcare plans and wellness programs

Onsite fitness (at some locations)

Tuition assistance

Volunteer paid time off

Short-term and long-term disability plans

Company

Daimler Truck North America

Glassdoor4.0

Daimler Truck North America, a Daimler Truck AG company, is the largest heavy-duty truck manufacturer in North America and a leading producer of medium-duty trucks and specialized commercial vehicles.

Founded in 1940

Portland, Oregon, USA

10001+ employees