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Fingerpaint Group · 1 day ago

Director, Operations, AI Innovation (Hybrid Philadelphia)

Philadelphia, PA

Full-time

Hybrid

Director/Executive

8+ years exp

Fingerpaint Group is a health and wellness agency that emphasizes creativity and collaboration. The Director, Operations, AI Innovation is responsible for operationalizing innovative AI solutions, ensuring that experimental projects are transformed into scalable tools for the agency, while managing resources and fostering cross-functional collaboration.

AdvertisingBrand MarketingWeb Design

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Design and manage the lifecycle of innovation deliverables, defining clear operational pathways for how a project moves from "loose experiment" to "reliable internal tool."

Remove friction from the development process, ensuring that Creative Technologists and Engineers have the infrastructure and processes they need to build and iterate rapidly

Oversee the operational rollout of new AI agents and workflows to the broader agency, ensuring that innovation translates into tangible efficiency gains for account and creative teams

Partner with Product Management to provide operational structure to the roadmap, ensuring that R&D efforts are resourced realistically and aligned with the agency’s broader strategic priorities

Establish agile-inspired frameworks for delivery that allow for iteration and discovery, rather than rigid waterfall adherence

Facilitate cross-functional collaboration, acting as the connector who ensures that our AI solutions are actually solving the right problems for our internal partners and clients

Manage the AI investment budget, overseeing technology costs (compute, tokens, enterprise licensing) and optimizing spend to maximize the agency's R&D runway

Move beyond standard profitability metrics to define and track the true ROI of our work (e.g., hours saved, speed-to-market acceleration, quality improvements)

Oversee resource allocation for the team, protecting time for deep-work exploration while ensuring we deliver on critical internal milestones

Partner with Agency Legal, Governance, and Policy roles to co-develop frameworks that enable innovation while managing risk

Act as the implementation lead for compliance, ensuring that necessary guardrails are built into our operations and tools seamlessly, rather than acting as bottlenecks

Champion the ethical application of technology, fostering a culture where speed and responsibility go hand in hand

Qualification

Innovation ManagementAI LiteracyProject ManagementOperational PlatformsStakeholder ManagementCommunication SkillsLeadership Skills

Required

Minimum of 8–10 years of experience in project management and operations, program management, or innovation management, preferably within an agency or technology environment

The 'Change' Mindset: Understanding that this team's 'client' is often the agency itself. You have experience managing internal transformation initiatives or R&D programs where success is measured by value

The AI Literacy: You understand the operational realities of the modern AI stack (APIs, token usage, model fine-tuning) and how to budget for them

The Connector: Proven ability to partner with diverse stakeholders—from Product Managers and Engineers to Legal and Finance—to drive consensus and move complex initiatives forward

The Tools: Proficiency in operational platforms (e.g., Jira, Asana, Workfront) and the ability to use data to tell the story of the team's impact

The Leadership: Excellent communication and executive leadership skills, with the ability to advocate for new ways of working in a matrixed organization

Company

Fingerpaint Group

We are Fingerpaint Group, a vibrant palette of people and expertise spanning the complete spectrum of life science solutions.

Founded in 2008

Saratoga Springs, New York, USA

501-1000 employees

https://www.fingerpaint.com/

H1B Sponsorship

Fingerpaint Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2023 (1)