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LexisNexis Risk Solutions · 4 days ago

Manager I, Implementations and Solutions Consulting

Alpharetta, GA

Full-time

Hybrid

Mid, Senior Level

$87K/yr - $144K/yr

5+ years exp

LexisNexis Risk Solutions is the essential partner in the assessment of risk for businesses. They are seeking a Manager I to lead a team of API-Direct Consultants responsible for managing the customer API experience and providing post-production support.

AnalyticsHealth CareInformation TechnologyInsurTechRisk ManagementSoftware

Culture & Values

H1B Sponsor Likely

Responsibilities

Manage a team of high performing API Consultants and guide them to be high performing, trusted resources for our Sales Reps and our Customers

Partner with internal stakeholders as well as customers to educate and guide decision making regarding our data assets and solutions

Collaborate with other managers and PDC leadership to ensure alignment and consistency leading to organizational success

Oversee creation of training materials, publication through knowledge management system, and team completion of overall training

Responsible for team professional growth and development with the ability to create and execute individual development plans with team members

Liaise with Product Managers, Market Planning, Sales Leaders, and Technology. This includes release notes, training documentation, and policy updates

Continually drive for process improvements and efficiencies. Seek out innovative ways to leverage new technologies to increase productivity and improve overall delivery channel performance

Qualification

ESP API ConsultingAPI ImplementationAPI TechnologiesCustomer SupportTechnical Problem SolvingCommunication SkillsDetail OrientedGrowth MindsetSelf-MotivatedTeam CollaborationProject Management

Required

Exceptional knowledge and experience with the ESP API or PDC API Consulting space. (5+ years)

Customer-facing or customer support experience. (5+ years)

API Implementation experience and or experience working in software environments involving hands-on technical problem solving or technical implementations with clients. (5+ years)

Demonstrate experience working with API Technologies (RESTful API, JSON, XML, Web Services) and Internet-based technologies

Demonstrate excellent verbal and written communication skills with the ability to collaborate and present with various level of leadership internally and directly with external customers

Demonstrate excellent verbal and written communication skills and communicate technical concepts with both technical and non-technical audiences

Detail oriented; ability to manage multiple projects simultaneously and maintain a diverse breadth of product knowledge

Proven ability to use data quality concepts and tools to resolve client issues, while valuing and prioritizing client needs; thinks analytically about complex business problems

Demonstrate ability to work in a dynamic, evolving environment

Growth mindset: willingness to try new methods and new approaches to problem-solving

Self-motivated, and works well in a collaborative, team environment

Preferred

Application development experience with an API toolkit

Application deployment experience with an API toolkit

Advanced experience in creating reports

Developing and administering training programs

Developing and administering a knowledge management system

Leveraging newer technologies to drive process improvement initiatives

Management experience

AdaptiveWork (Clarizen) experience

Salesforce experience

Benefits

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Company

LexisNexis Risk Solutions

Glassdoor4.0

LexisNexis Risk Solutions provides information to assist customers in industry and government in assessing, predicting, and managing risk. It is a sub-organization of ChoicePoint.

Founded in 2000

Alpharetta, Georgia, USA

10001+ employees

https://risk.lexisnexis.com

H1B Sponsorship

LexisNexis Risk Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (129)

2024 (132)

2023 (86)

2022 (98)

2021 (125)

2020 (53)