Bank OZK · 1 day ago
Senior Associate, Digital System Administrator
Little Rock, AR
Full-time
Onsite
Mid, Senior Level
3+ years expBank OZK is a nationally recognized leader in financial services, combining exceptional service with innovative technologies. The Senior Associate, Digital System Administrator will coordinate the maintenance, support, and enhancement of digital technologies supporting the bank's digital channels.
BankingFinanceFinancial Services
Responsibilities
Manages the Bank’s digital online banking systems
Acts as point of contact for Bank employees with digital technology related issues and resolutions
Performs triage for reported system issues, resolving or escalating as needed
Performs routine maintenance requests and troubleshoots issues to update settings and configurations that enable new features or enhance functionality of digital technology
Acts as subject matter expert for the successful completion of assigned projects
Collaborates with other business units to identify deficiencies to be addressed for continued improvement and alignment with Bank’s strategic goals
Manages the maintenance and retention of documents available internally and externally to ensure information matches the current capabilities of the Bank’s digital technologies
Creates, maintains, and assists with test plans to support the business needs of applicable systems and processes
Regularly exercises discretion and judgment in the performance of essential job functions
Maintains good punctuality and attendance to work
Follows Bank policy, procedure, and guidelines
Qualification
Required
Bachelor's degree in information technology, or job-related field, or commensurate work experience, required
3+ years relevant experience in banking technology or similar industry experience, required
Knowledge of online and digital banking systems and effective product testing practices
Ability to troubleshoot issues on standard, sensitive, and/or complex accounts
Ability to communicate effectively both verbally and in writing and interact with all levels of employees
Ability to demonstrate excellent and effective technical solutioning skills
Ability to work independently without close supervision
Ability to handle multiple projects in a fast-paced environment, interacting with highly technical and non-technical resources
Ability to adapt well and facilitate change
Ability to maintain confidentiality
Ability to work extended hours as necessary to accomplish work objectives
Skill in using computer and Microsoft Office, including Word, Excel, and Outlook
Preferred
Demonstrated experience with information technology and/or project management methodologies, such as Waterfall or Agile, preferred
Benefits
Generous PTO
401(k) matching
Health, dental, vision (and pet!) insurance
Special perks and discounts
Company
Bank OZK
Bank OZK provides banking services including savings account, loans, debit, and agricultural lending.
1001-5000 employees
H1B Sponsorship
Bank OZK has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (13)
2023 (10)
2022 (21)
2021 (14)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-07-17IPO
Leadership Team
Eric Munson
Senior Vice President, government and institutional banking
Recent News
2026-01-07
2025-12-26
Company data provided by crunchbase