BlueRose Technologies ยท 1 day ago
ServiceNow Business Analyst
Chandler, AZ
Contract
Onsite
Mid Level
3+ years expBlueRose Technologies is seeking a ServiceNow Business Analyst with a focus on ServiceNow implementations and process automation. The role involves analyzing business requirements, modeling processes, and translating them into technical specifications.
Information Technology & Services
Hiring Manager
Pawan Upadhyay
Responsibilities
Experience as a ServiceNow Business Analyst, with at least 3 years specifically focused on ServiceNow implementations and process automation
ServiceNow Knowledge: Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB
Business Analysis Skills: Strong ability to analyze business requirements, model processes, and translate them into technical specifications. Proficiency in creating user stories, workflows, and process documentation
Problem-Solving: Strong analytical and problem-solving skills with the ability to address complex business challenges and propose effective solutions
ITIL Knowledge: A solid understanding of ITIL frameworks, particularly in the context of ServiceNow, is highly beneficial
Qualification
Required
Experience as a ServiceNow Business Analyst, with at least 3 years specifically focused on ServiceNow implementations and process automation
Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB
Strong ability to analyze business requirements, model processes, and translate them into technical specifications
Proficiency in creating user stories, workflows, and process documentation
Strong analytical and problem-solving skills with the ability to address complex business challenges and propose effective solutions
A solid understanding of ITIL frameworks, particularly in the context of ServiceNow
Preferred
ServiceNow Certified System Administrator (CSA) or Business Analyst certifications (e.g., CBAP, IIBA) are highly desirable
Company
BlueRose Technologies
BlueRose Technologies (BRT) is a global transformation partner delivering IT consulting, solutions, and managed services across 25+ countries, including the U.S., Europe, APAC, and the Middle East.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Blue Rose Technologies
Co-Founder
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