Storr Office Environments ยท 6 days ago
Lead Furniture Installer
Storr Office Environments is seeking a Lead Installer to work with the Operations Manager in planning and executing furniture installation jobs. The role includes supervising personnel, ensuring customer satisfaction, and maintaining operational efficiency.
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Responsibilities
Interact with customer contacts on furniture deliveries before, during, and after installs. Clear communication with the customer and administrative staff
Review installs after completion and report any discrepancies in job orders to the Operations Manager
Maintain all paperwork about the job. You are responsible for the completion of all lines on the job order
Review labor cost versus budget
Create a punch list and develop a punch order with OMS team
Problem-solving site and installation challenges
Responsible for complete customer satisfaction
Maintain vehicles, equipment, and supplies
Foster a professional attitude, cooperation, and team effort
Maintain a safe, secure work environment at all times
Other duties as assigned by the Operations Manager
On-the-job training of any new personnel and assessment of their progress
Qualification
Required
Strong supervisory and training skills
Good interpersonal and communication skills
Interact with customer contacts on furniture deliveries before, during, and after installs
Clear communication with the customer and administrative staff
Review installs after completion and report any discrepancies in job orders to the Operations Manager
Maintain all paperwork about the job
Review labor cost versus budget
Create a punch list and develop a punch order with OMS team
Problem-solving site and installation challenges
Responsible for complete customer satisfaction
Maintain vehicles, equipment, and supplies
Foster a professional attitude, cooperation, and team effort
Maintain a safe, secure work environment at all times
On-the-job training of any new personnel and assessment of their progress
NCDL with a good driving record
Software experience includes Microsoft Office products, online input, and information tracking
Business furniture installation experience
Skilled in the proper assembly of electrical components
Skilled in the proper assembly of Steelcase systems
Skilled in the proper assembly of file leveling and ganging
Skilled in the proper assembly of wall mounting: panels, binder bins, and wall boards
Thorough knowledge of blueprint drawings
Complete understanding of the installation process
Ability to supervise and successfully install up to a 100-workstation project
Interpersonal and problem-solving skills
Decision-making and supervisory skills
Written and oral communication skills
Accountable for making sure the Installers are properly trained while out in the field
Ensure that Installers properly fill out their paperwork
Responsible for the quality of the work on the project
Minimum of one (1) year of experience in the furniture or related industry
No formal discipline procedures taken in the last ninety (90) days
Trained and certified in First Aid
Satisfactory MVR (driving record)
D.O.T. physical/certification in states that require a drug screen, criminal background investigation with job performance reference check, and required testing, a valid Driver's License, and compliance with the Company's Driver Qualification Policy
Preferred
Prior Steelcase installation experience