Build Experience Specialist jobs in United States
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Thomas James Homes · 1 day ago

Build Experience Specialist

positionCulver City, CA
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$77K/yr - $97K/yr
date2+ years exp

Thomas James Homes is seeking a Build Experience Specialist responsible for coordinating the end-to-end client experience from the design studio to home warranty. This role serves as the primary point of contact for clients and ensures effective communication and coordination throughout the homebuilding process.

ArchitectureConstructionProperty DevelopmentReal EstateResidential

Responsibilities

Owns client experience journey from end to end
Point of contact for entire build process for the client
Coordinates and owns all communication to the client that directly relates to the experience and oversees all other communication for the client
Coordinates and leads all client interactions with TJH employees, consultants, and construction personnel
Ensures integrity of all clients facing systems and the information input
Tracks all milestones throughout the homebuilding and schedules onsite meetings
Present for onsite meetings during various stages of construction
Brings together all stakeholders as requested or to resolve issues
Acquires all information to handle client requests
Works in partnership with forward planning and land development teams on relaying critical jurisdictional information

Qualification

Customer relationsHomebuilding experienceBasic design understandingPlan readingCommunication skills

Required

High school diploma or G.E.D equivalent
2-5 years of customer relations experience for an entire 12+ month process
Experience in Homebuilding or Residential Construction industry

Preferred

College degree preferred
Possesses knowledge of homebuilding processes and department functions and can discuss contractual and financial information at basic level
Has experience working with construction team and communicating technical information to the client
Understanding of design and plan reading on a basic level

Company

Thomas James Homes

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THOMAS JAMES HOMES is a builder and construction company specializes in residential development.
dateFounded in 2006
location
Aliso Viejo, California, USA
people-size201-500 employees
web-link
https://thomasjameshomesusa.com/

Funding

Current Stage
Growth Stage
Total Funding
$400M
Key Investors
Ascent Developer Solutions
2025-11-04Debt Financing· $400M

Leadership Team

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James Mead
Chief Executive Officer
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Recent News

Business Wire
Ascent Developer Solutions Provides $400 Million Debt Facility to Thomas James Homes, the Nation’s Largest Single-Lot Homebuilder
2025-11-04
EIN Presswire
Williams Rebuild Expands Team and Services to Support Fire Recovery in Altadena and Pacific Palisades
2025-08-29
PRWeb
Thomas James Homes Announces Kim Diamond as Senior Vice President of Community Development and Relations, Southern California Division
2025-02-20
Company data provided by crunchbase