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Worldpay · 1 day ago

Senior Collections Associate (B2B) - Cincinnati (Hybrid)

Cincinnati, OH

Full-time

Hybrid

Senior Level

Worldpay is a leading name in the payments industry, processing the largest volume of payments globally. They are seeking a Senior Collections Associate to manage delinquent B2B accounts, ensuring compliance with guidelines while achieving company goals.

BankingPaymentsRisk Management

H1B Sponsor Likely

Responsibilities

Resolve delinquent customer accounts through various means, e.g., skip-tracing, written correspondence, inbound/outbound phone contact (standard/ automated dialer), and making arrangements for payment

Monitor the aging of customer receivables and takes corrective action to resolve open accounts receivable balances on a timely basis

Resolve customer issues and complaints concerning billing/settlement

Submit regular reports on the status of unpaid accounts and any repayment progress

Support other accounting positions as the need arises

Work independently and manage a workload that contains time-sensitive tasks, which means you’ll also have to manage and prioritize problems effectively while contributing to overall team goal achievement

Update customer files to ensure data integrity

Ensure the processing of payments

Document all customer payments to the right reports

Other duties as assigned by the manager

Qualification

Collections experienceB2B experienceMicrosoft OfficeSalesforceBilling/Collections softwareComputer navigationPeople skillsVerbal communicationWritten communicationTeamwork

Required

High school diploma or GED required

Prior collections experience

Business-to-business (B2B) experience desired

Technical skills including Microsoft Office, Salesforce, Billing/Collections software preferred

Great verbal and written communication skills, with the ability to communicate in a persuasive and professional manner

Intermediate computer navigation and operation skills

Ability to work independently and in a team environment

Demonstrate effective people skills and sensitivities when dealing with others

Benefits

A competitive salary and benefits.

Time to support charities and give back to your community.

Parental leave policy.

Global recognition platform.

Virgin Pulse access.

Global employee assistance program.

Company

Worldpay

Worldpay is a global payment processing company offering secure, scalable solutions for online, in-store, and mobile transactions.

Founded in 1971

Cincinnati, Ohio, USA

5001-10000 employees

https://worldpay.com

H1B Sponsorship

Worldpay has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (148)

2024 (68)

2020 (1)