Customer Service Rep I (Calhoun, Georgia, United States, 30701) jobs in United States
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Mohawk Industries · 1 day ago

Customer Service Rep I (Calhoun, Georgia, United States, 30701)

positionCalhoun, GA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Mohawk Industries is a leading global flooring manufacturer committed to enhancing customer solutions and sustainable manufacturing. They are seeking a Customer Service Rep I to handle customer inquiries, resolve issues, and coordinate aspects of the customer experience while performing various administrative tasks.

Commercial Real EstateConstructionManufacturingResidential
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H1B Sponsor Likelynote

Responsibilities

Respond promptly to customer inquiries through various channels, including phone, email, and chat
Work proactively to resolve customer issues and provide timely solutions
Coordinate communication with customers and associates
Serve as a customer experience resource for other associates
May be responsible for some warehouse and inventory tasks
Maintain accurate and organized records of customer interactions and resolutions
Provide basic analysis and apply knowledge from experience or standard procedure to solve problems
Perform other duties as needed

Qualification

Customer serviceMicrosoft Office SuiteProblem solvingOrganizational skillsMultitaskingCommunication skillsIntegrity

Required

Bachelor's degree in a related field or equivalent education and/or experience
0-2 years' relevant experience or equivalent education and/or experience
Excellent communication, problem solving, and organizational skills
Able to multitask, prioritize, and manage time effectively
High level of integrity and discretion in handling sensitive and confidential data
Proficient using Microsoft Office Suite products

Company

Mohawk Industries

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Mohawk Industries is a flooring manufacturer that creates products to enhance residential and commercial spaces around the world.
dateFounded in 1878
location
Calhoun, Georgia, USA
people-size10001+ employees
web-link
http://www.mohawkind.com/

H1B Sponsorship

Mohawk Industries has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (27)
2023 (44)
2022 (47)
2021 (60)
2020 (23)

Funding

Current Stage
Public Company
Total Funding
$600M
2023-09-11Post Ipo Debt· $600M
1992-04-10IPO

Leadership Team

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James Brunk
Chief Financial Officer
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Jeffrey Lorberbaum
President

Recent News

Wanganui Chronicle
Commerce Commission flags competition concerns over Godfrey Hirst Bremworth deal
2025-12-24
thefly.com
Mohawk Industries CFO James Brunk to retire, Nicholas Manthey to succeed
2025-11-07
Business Wire
Thousands of Retail Leaders Standardize on Samsara to Fuel Repeat Business and New Growth
2025-11-07
Company data provided by crunchbase