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Cityside Fiber · 6 days ago

Field Operations Coordinator

IRVINE, CA

Full-time

Onsite

Entry Level

$25/hr - $25/hr

1+ years exp

Cityside Fiber is an emerging telecommunications provider dedicated to delivering high-quality, reliable internet services. They are seeking a highly organized Field Operations Coordinator to support the Field Operations team by managing back-office operations, ensuring quality control, and coordinating with vendors and technicians.

Information TechnologySmart CitiesTelecommunications

Responsibilities

Review and process work order closeout packages to ensure completeness, accuracy, and quality of consultations and drops

Assign or advance drop, quality control, and maintenance activities into the dispatch queue with notes and details for distribution and schedule adjustment

Manage the resolution process of incomplete field activities through the rescheduling step, by tracking and communicating updates to the necessary parties

Complete 811 utility ticket submissions for completed pre-drop activities each day

Complete end-of-day reports and perform remote install activations as required for end of day work orders

Regularly review materials and customer equipment inventories, and place orders as required

Review and approve PO requests from contractors and vendors in accordance with completed work packages

Assist with administrative preparation and reporting for various meetings

Uphold Cityside Fiber’s values by fostering trust, integrity, and teamwork