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FirstService Residential · 1 day ago

Business Development Representative

Irvine, CA

Full-time

Onsite

Entry Level

$28/hr - $28.85/hr

1+ years exp

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. The Business Development Representative supports the growth of the organization by executing and optimizing sales processes within customer relationship platforms, focusing on data accuracy, sales analytics, and driving prospect engagement to generate new business opportunities.

Property ManagementReal Estate

Responsibilities

Create engagement with leads provided by the Marketing team

Generate new opportunities for the Business Development team

Research contact and property data for Pursuit and Target Accounts, with priority on vertical Pursuit efforts

Identify the needs of opportunities in the passive pipeline and help transition them to the active pipeline

Establish and maintain effective communication with prospects through email and phone, utilizing approved sales tools

Ensure optimal utilization, accuracy, and integrity of CRM platforms and associated data

Execute the company’s sales methodology in all lead interactions

Develop communication templates and email sequences to support efficient outreach

Use business intelligence tools to provide insights to Sales Operations, RVPs of Sales, and the Business Development team

Identify common challenges or patterns and regularly collaborate with Marketing, Sales Ops, and Business Development partners

Communicate using brand-consistent messaging while following approved sales methodology

Overcome lead objections by asking appropriate questions and sharing valuable insights with the Business Development team

Qualification

CRM systemsBusiness intelligence toolsMicrosoft OfficeSales methodologyOrganizational skillsWritten communicationVerbal communicationProblem-solvingTime-managementAttention to detail

Required

Strong attention to detail with excellent organizational and time-management skills

Ability to work quickly and efficiently while maintaining accuracy in daily tasks

Excellent written and verbal communication skills, with strong proofreading ability

Self-starter with the ability to take initiative and work independently toward defined goals

Strong follow-up skills and ability to move tasks forward without prompting

Creative thinker with the ability to problem-solve and think outside the box

Proficiency in Microsoft Office applications, including advanced Excel and Word

Ability to learn and utilize CRM systems, business intelligence tools, and other sales technology

Bachelor's degree required. Relevant majors may include Business, Marketing, Communications, or comparable fields

1–3 years of corporate, business development, sales support, customer outreach, or related experience

Demonstrated experience managing multiple priorities in a fast-paced environment

Must be able to remain in a stationary position (e.g., seated or standing) for extended periods while working at a computer

Must have finger dexterity for typing/using a keyboard

Ability to operate standard office equipment, including a computer, phone, copier, and printer

Frequent communication is required; must be able to exchange information clearly and effectively in person, over the phone, and in written form

Must be able to occasionally move about to attend meetings, conduct site visits, and participate in off-site client or industry events. This could include lengthy walks on uneven areas

Ability to occasionally lift and/or move up to 25 pounds, such as marketing materials or presentation equipment

Valid California Driver's License and State mandated vehicle insurance, and registration

Must have access to and consistent use of a vehicle for transportation to prospective client meetings, industry events, etc

Frequent local travel required and occasional overnight out-of-town travel