Head Teller - Colony Plaza jobs in United States
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Seacoast Bank · 1 day ago

Head Teller - Colony Plaza

Citizens First Bank, a division of Seacoast Bank, is seeking a dynamic and outgoing individual to join their Colony Branch as a Head Teller. The Head Teller provides exceptional customer service while efficiently processing retail banking transactions, supervising teller operations, and ensuring compliance with banking standards.

BankingFinancial ServicesLending

Responsibilities

Provides exceptional customer service by building goodwill and solving problems
Makes sure teller staff are well-trained and effective, guiding them on policies and procedures. Supervises the teller line, including scheduling, managing tasks, and fixing balancing errors
Helps with complex transactions and customer issues
Manages cash reserves and places orders with the Teller Operations Manager

Qualification

Supervisory experienceCustomer serviceCommunication skillsLeadership skillsConflict resolutionReport writingTeam motivationTeller operationsCFT classesPrinciples of BankingAdaptability

Required

High school diploma or equivalent required
Two years of teller experience plus one year supervisory experience or proven supervisory abilities
Must be able to withstand varying degrees of stress
Must be able to attend work regularly and on time and perform position requirements with little supervision
Must have excellent communication and leadership skills
Ability to motivate and lead a team, to include participating in branch activities and displaying positive behaviors
Ability to supervise and effectively resolve conflicts
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
Ability to write reports and business correspondence
Ability to easily adapt to change on a daily basis
Completed CFT classes, Principles of Banking and Supervision
CFB in-house supervision course is acceptable
Acceptable balancing record

Preferred

Four years of teller experience with a minimum of one year as Head Teller

Benefits

Medical dental
Vision
Short and long-term disability insurance options
401K
Generous vacation allowance
Annual calendar recognizing ten federal holidays which may be paid
High-end hospitality environment with a strong promote-from- within culture

Company

Seacoast Bank

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Since 1926, Seacoast Bank has succeeded through a clear vision, planned strategic growth and talented, professional employees.

Funding

Current Stage
Public Company
Total Funding
$9.19M
2014-12-31Post Ipo Equity· $9.19M
1984-02-03IPO

Leadership Team

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Juliette P. Kleffel
Executive Vice President, Chief Operating Officer
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Company data provided by crunchbase