Avenue5 Residential · 1 month ago
Vice President, Multifamily Operations
Avenue5 is a growing company in search of a vice president of operations to join their dynamic team. This role is responsible for creating strategic direction for the existing complex portfolio, maximizing client satisfaction, and executing long- and short-term plans to improve performance results.
Property ManagementReal EstateRental
Responsibilities
Understand the client and company’s business objectives to ensure maximization and satisfaction of client accounts
Responsible for the full associate life cycle including recruiting, mentoring, and performance management
Serve as the strategic business partner responsible for revenue growth for complex clients and partners
Responsible for achieving growth and operational KPIs for portfolio clients
Responsible for the property annual budget, P&L statements, general ledger, and creating necessary reports for the property owners and Avenue5 leadership
Lead all aspects of the client relationship including communications, planning, education, and problem resolution
Provide subject matter expertise to clients to ensure product utilization is optimal
Understand the market landscape including pricing trends, competitor strengths and weaknesses, and client requirements
Maintain an expert-level knowledge and understanding of all Avenue5 products and services
Assess revenue and profit potential for all properties and portfolio clients
Lead special projects to support client development
Collaborate on all RFP and RFI responses as related to assigned portfolio in conjunction with sales and client services
Perform other duties as assigned
Qualification
Required
High school diploma
Ten or more years of experience in multi-family property management
Ten or more years of direct management experience
Ten or more years of experience in managing, expanding, and developing relationships with clients at a senior level
Five or more years of experience in Yardi Voyager or other equivalent system
Strong understanding of property management industry trends, issues, and emerging technology
Track record of accomplishments and high-impact results
Ability to work independently and prioritize effectively in a fast-paced environment
Intermediate to advanced level knowledge with MS Office Suite including Outlook, Word, PowerPoint, and Excel (including Excel functions)
Ability to meet deadlines
Ability to read and understand financial statements
Ability to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
Excellent written and verbal communication skills
Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses if assigned
Required to maintain a regular schedule which may also require working outside of regular schedule, weekends, and non-traditional holidays
Ability to travel (including overnight) up to 50%
Ability to lift, push, and pull up to 50 pounds
Ability to remain stationary, move around, reach, and position oneself as needed for extended periods of time
Must be able to observe and detect signs of emergency through visual and/or auditory cues
Ability to communicate and express or exchange ideas with others, as well as those activities in which they must convey detailed or important instructions to other workers accurately, loudly, or quickly
Ability to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make the discriminations in sound
Visual requirements including color, depth perception, and field vision
Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct
Ability to tolerate stressful situations
Ability to work under minimal to moderate supervision
Preferred
Bachelor's degree
CPM certification
Participation in industry groups
Company
Avenue5 Residential
Avenue5 Residential is a property management company that provides apartment search, rental, leasing, and housing services.
Funding
Current Stage
Late StageRecent News
2025-10-23
2023-12-22
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