Piper Companies ยท 5 days ago
VoIP / SBC Engineer
Norfolk, VA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $120K/yr
5+ years expPiper Companies is looking for a VoIP / SBC Engineer to join a leading federal customer support team located onsite in Norfolk, VA. The role involves providing advanced VoIP and SBC expertise, troubleshooting, and integration for mission-critical telephony systems.
Management Consulting
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Serve as an embedded engineer within federal customer operations, providing day-to-day support and guidance
Perform SBC configuration, deployment, and integration (Ribbon SBC and other SBC platforms) for SIP trunking and PBX environments
Conduct extended lab evaluations of new software/hardware and assist with critical migration projects (TDM to SIP)
Provide fault isolation, SIP-layer troubleshooting, packet captures, and issue resolution, escalating when necessary
Qualification
Required
5+ years of experience in VoIP engineering, SBC deployment, and SIP troubleshooting
Strong SIP protocol knowledge, including interpreting SIP messaging and analyzing call flows
Hands-on experience with Cisco CUBE SBC and CUCM provisioning
Familiarity with PBX environments, feature provisioning (call waiting, transfer, forwarding), and debugging
Must be eligible to work in the United States and obtain and maintain an Active U.S. Government Secret Clearance
Experience with packet capture tools (Wireshark) and troubleshooting at the SIP layer
Benefits
Medical
Dental
Vision
401K
PTO
Sick Leave (as required by law)
Holidays
Company
Piper Companies
At Piper, we obsess about the success of our customers and consultants.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Justin Jordan
Founder and Chairman
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