Mondo · 3 months ago
Technical Project Manager - IT III - 24066-1
Atlanta, GA
Full-time
Hybrid
Mid, Senior Level
$45/hr - $60/hrMondo is seeking a highly organized Technical Project Manager (IT III) to lead Configuration and Asset Management initiatives as part of a major enterprise ServiceNow transformation effort. This role will focus on Configuration Management Database (CMDB) population, audit coordination, and data quality improvements while driving global collaboration across IT and business functions.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Lead cross-functional stakeholders to gather and validate data for ServiceNow CMDB population
Manage global audit, data transfer, and data cleanup efforts related to Managed Technology Operations (MTO)
Partner with the Service Management team to ensure accurate and accessible data within ServiceNow to support ITSM processes
Conduct basic data analysis to identify inconsistencies and support improvement efforts
Guide and mentor data analysts on CMDB data cleanup and governance tasks
Prioritize and resource audits to ensure efficient and effective delivery
Develop and distribute progress reports and executive updates as required
Drive collaboration between IT configuration, asset management, and business teams to align objectives and execution timelines
Qualification
Required
Experience as a Project Manager in IT or Service Management environments
Organizational and communication skills with the ability to translate technical data into business-friendly language
Excellent stakeholder management, capable of engaging audit, configuration, and delivery teams
Strong analytical and problem-solving abilities, with the capability to reframe complex challenges
Understanding of data modeling and data analysis principles
Experience managing large-scale data updates or migrations
Knowledge of ServiceNow, including CMDB structure and ITSM process integration
Preferred
Experience managing complex system data updates across enterprise environments
Working knowledge of CMDB, APM, or IT asset management databases and related data challenges
Understanding of ITIL and ITSM frameworks and best practices
Familiarity with CSDM data modeling in ServiceNow, ideally within a media or broadcast organization
Prior experience managing asset audits and system reconciliations
Company
Mondo
Mondo is a staffing firm that focuses and specializes on niche IT, Tech, and digital marketing.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-12-10Acquired
Leadership Team
Meagan Humphrey
SVP, Operations
Stephanie Wernick Barker
President
Recent News
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