Alpha Business Solutions ยท 1 day ago
Data Architect
Chicago, IL
Contract
Hybrid
Senior Level
$70/hr - $75/hr
6+ years expAlpha Business Solutions is seeking a highly experienced Senior Technical Business Analyst / Data Architect with a strong background in customer loyalty systems. This role involves leading the design, integration, and optimization of data and business solutions across the loyalty platform ecosystem, ensuring that loyalty program requirements are translated into scalable, secure, and high-performance data solutions.
Bookkeeping and PayrollEmployee BenefitsFinancial ServicesStaffing Agency
Responsibilities
Partner with stakeholders across product, marketing, CRM, and IT to gather, analyze, and prioritize business requirements related to loyalty program capabilities (e.g., accrual, redemption, tiering, member lifecycle)
Translate business needs into detailed technical specifications and solution designs
Document system and process flows, data mappings, and interface specifications for loyalty system integrations
Analyze loyalty program performance, customer data, and behavioral metrics to inform system design and enhancements
Support stakeholder alignment by leading workshops and presenting solution designs
Lead the design and implementation of end-to-end data architectures supporting loyalty programs, including customer profiles, transactional history, engagement metrics, and campaign data
Design and maintain conceptual, logical, and physical data models for loyalty ecosystems
Define data integration strategies and oversee data flow design between loyalty platforms, CRM, POS, mobile apps, and enterprise data warehouses
Ensure alignment of loyalty data models with enterprise architecture and data governance standards
Collaborate with data engineers, developers, and DevOps teams to ensure solutions are robust, scalable, and optimized for performance
Evaluate new loyalty platforms or enhancements and provide architectural recommendations
Effectively prioritize and execute tasks in a fast-paced environment
Work both independently and in a team-oriented, collaborative environment
Flexible and adaptable to learning and understanding new technologies
Highly self-motivated and directed
Demonstrate a commitment to clients core values
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Data Science, or related field
6+ years of experience in business analysis and data architecture roles, with significant focus on customer loyalty systems or CRM platforms
Deep experience with loyalty business processes: point accrual/redemption, member tiers, campaign targeting, personalization, breakage analysis, etc
Strong SQL skills and experience with cloud data platforms (e.g., Snowflake, BigQuery, Azure Synapse, AWS Redshift)
Proficiency in data modeling tools (e.g., ER/Studio, Lucidchart, dbt, ERwin)
Experience working with API integrations, event-based data pipelines, and microservices architecture
Familiarity with enterprise loyalty platforms (e.g., Salesforce Loyalty, Oracle Loyalty Cloud, Comarch, SessionM, Annex Cloud, Kobie, etc.)
Experience with tools like Airbyte, dbt, Airflow, Fivetran, or Talend for data orchestration
Proven ability to act as a bridge between technical teams and business stakeholders
Strong documentation, communication, and presentation skills
Preferred
Experience in high-volume, customer-centric industries (retail, travel, hospitality, QSR)
Familiarity with customer identity resolution, real-time personalization, or CDPs (Customer Data Platforms)
Understanding of data privacy and compliance regulations (GDPR, CCPA)
Knowledge of A/B testing, attribution modeling, and predictive analytics in loyalty contexts
Company
Alpha Business Solutions
Alpha Business Solutions provides workforce solutions for client service and community advancement.
1001-5000 employees
H1B Sponsorship
Alpha Business Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Gene Waddy
Chief Executive Officer
Company data provided by crunchbase