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State of Florida · 1 week ago

DISTRIBUTED COMPUTER SYSTEMS CONSULTANT - 48007073 (BLIND SERVICES)

Tallahassee, FL

Part-time

Hybrid

Mid Level

$56K/yr - $68K/yr

4+ years exp

The State of Florida's Department of Education is seeking a Distributed Computer Systems Consultant to serve as a liaison between the business community and the Division of Blind Services’ IT department. The role involves providing technical solutions, analyzing business operations, and translating high-level business requirements into functional specifications.

Government Administration

Responsibilities

Be available to support DBS offices statewide via remote support and travel when necessary

Possess the ability to work independently and as part of a team

Attend all assigned meetings

Provide feedback on areas of improvement and new services

Be flexible to travel to field locations for training on application updates, etc

Serves as project lead and resource for IT related projects such as :

File Share/Shared Drive – Microsoft Team’s File Share migration. Translates changes regarding Shared Drive and Microsoft Team’s File Share changes to end users; ensures data is consolidated and permissions are maintained

Team’s Phone migration – Coordinate migration of telecommunication to Team’s Phones. Because proficient and serve as SME on Team’s Phones. Document procedures and align end user needs with IT goals

Statewide Help Desk Application Implementation (requires business rules and procedures thoroughly documented and aligned to meet the needs of the end users)

Website Content Updates – Coordinates content delivery from business units and works with the Web Administrator to ensure content is updated

Accessibility Project – Works with MIS Administrator and acts as an accessibility team liaison to ensure for the success of statewide accessible content creation

Disaster Recovery and CSIRT Member – Assists with alignment of disaster recovery and security incident response coordination

Manage conference room resources and provide recommendations on upgrades. Implement new equipment. Coordinate conference room meetings and support technical equipment

Serves as primary resource for the alignment of DBS IT policies and procedures:

Assists the Management Information Systems (MIS) Administrator with procedure and standards development that align with department wide policies

Coordinates the DBS Technology Plan and works with the MIS Administrator to ensure staff stay on track with deadlines

Assists with WIOA and WINTAC readiness plans from a data perspective

Maintains a professional understanding of accessibility guidelines. (ie: WCAG 2.2)

Participates in IT related audits; helps coordinate requests and assists with audit findings

Serves As Support For IT Applications

Maintains general knowledge of all IT and business applications in order to provide support when needed

Coordinate and assist with application upgrades as needed

Implement, translate and train division staff when applicable

Qualification

Computer systems analysisDistributed computer systemsMicrosoft Office SuiteApplication supportWindows operating systemsAccessibility guidelinesCustomer serviceTroubleshootingCritical thinkingMentoring

Required

A bachelor's degree from an accredited college or university in a field of study reasonably related to computer systems analysis, computer programming or in planning or designing distributed computer systems, or in computer sciences or in management information systems; or

Four years of professional and relevant experience in computer systems analysis, computer programming or in planning or designing distributed computer systems, or in computer sciences or in management information systems

Your Candidate Profile (application) must be complete in its entirety

Work History (in easy to review chronological order) Consists of: Any position held by a State of Florida Agency, Any position held by a Florida University, All periods of employment from high school graduation, All periods of current or prior unemployment, Gaps 3 months or more must be accounted for, Any Education, Any Volunteer Experience, Your resume and application must match

Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment

It is unacceptable to use the statement 'See Resume' in place of entering work history

Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment

Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications

The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system

If claiming Veteran's Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable

If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process

Ability to support Microsoft Office Suite including Word, Excel, Outlook, PowerPoint, Access and Microsoft Teams

Understanding of Windows operating systems, including Windows 11 and Server 2016

Skilled in creating Power Point Presentations, Excel Templates, Dashboard Configurations, Word Templates

Knowledge of application support, particularly the AWARE case management system

General working knowledge of adaptive screen readers and magnification programs

Preferred

A bachelor's or master's degree from an accredited college or university

Three (3) to five (5) years' experience in computer systems analysis, computer programming or in planning or designing distributed computer systems, or in computer sciences or management information systems