FedSync · 1 day ago
Business Operations Lead
FedSync is a company committed to delivering innovative solutions for the federal government. They are seeking a Business Operations Lead to enhance daily business operations and support cross-functional teams, ensuring efficiency and compliance across the organization.
GovernmentInformation ServicesInformation TechnologyTechnical Support
Responsibilities
Support day-to-day business operations to ensure efficiency and consistency
Assist with documenting, maintaining, and updating corporate policies and procedures
Help evaluate existing processes and recommend operational improvements
Coordinate with external vendors and partners as assigned
Support internal communications related to operational updates, system changes, or process improvements
Assist with administrative and financial tasks approved by leadership (e.g., bill processing, tracking requirements)
Support project and program managers with planning, tracking, and execution activities
Assist with defining project scope, deliverables, schedules, and resource needs
Track project milestones, risks, and dependencies and escalate issues as needed
Support budget tracking and alignment with project objectives
Assist with internal audits and preparation for external audits (e.g., ISO 9001)
Maintain project documentation and reporting for leadership review
Assist with maintaining compliance with applicable laws, regulations, and internal controls
Support ISO 9001 processes, internal audits, and corrective action tracking
Help ensure documentation and records are current and audit-ready
Support continuous improvement initiatives related to quality and operational performance
Support HR-related activities including interviews, onboarding, and employee administration
Assist with maintaining employee records and data entry in HR systems
Help administer the corporate skills matrix and track training requirements
Support compliance efforts related to employment and labor regulations (ACA, EEOC, etc.)
Assist with benefits administration and annual Open Enrollment activities
Assist with payroll review, data entry, and issue resolution in coordination with accounting partners
Support compliance reporting for federal contract vehicles (e.g., GSA MAS, OASIS, STARS)
Assist with audits related to Workers' Compensation, 401(k), and other compliance requirements
Maintain organized financial and compliance records
Assist with state-level payroll and compliance requirements under guidance from leadership
Support coordination with insurance providers, brokers, and external partners
Help track renewals, documentation, and compliance deadlines
Qualification
Required
Associate's or Bachelor's degree in Business, Administration, or a related field
5–6 years of experience in business operations, program coordination, or a related role
Experience supporting operations in a services-based organization
Experience documenting processes, tracking deliverables, and coordinating stakeholders
Strong organizational, communication, and time-management skills
Experience maintaining records in SharePoint or similar document management systems
Demonstrated reliability, follow-through, and attention to detail
U.S. Citizenship required
Preferred
Familiarity with quality frameworks such as ISO, Lean, or process improvement methodologies
Benefits
Benefits administration
Annual Open Enrollment activities
401(k)