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FirstService Residential · 3 days ago

Accounts Payable Manager

Irvine, CA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $90K/yr

3+ years exp

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. The Accounts Payable Manager is responsible for overseeing accounts payable operations, ensuring accuracy and compliance while developing a high-performing team and maintaining strong client relationships.

Property ManagementReal Estate

Responsibilities

Oversee a team of AP associates and supervisors as deemed appropriate by business needs

Manage the full employee lifecycle including hiring, onboarding, coaching, performance management, and separation

Foster a culture of accountability, continuous improvement, and professional growth

Provide clear direction, timely feedback, and recognition to inspire high performance and engagement

Develop strategies to enhance employee retention, morale, and team cohesion

Oversee timely and accurate processing of invoices, payments, and year-end reporting

Ensure consistent application of AP policies and procedures across all teams

Review and approve staff work products to maintain quality and compliance standards

Resolve escalated AP inquiries and issues using sound judgment and technical expertise

Utilize platforms such as AvidXchange, ERP systems, and workflow tools to monitor and optimize AP performance

Lead AP-related onboarding and offboarding processes for clients where support is required

Serve as a trusted advisor to property teams and divisional leaders on AP matters

Collaborate with client-facing teams to ensure invoice accuracy and timely processing

Develop and maintain strong relationships with client stakeholders, providing proactive support and education on AP processes and compliance

Ensure adherence to internal controls, segregation of duties, and regulatory requirements

Oversee preparation and submission of IRS Form 1099s (e.g., 1099-NEC, 1099-MISC), ensuring compliance with federal and state regulations

Stay current on regulatory changes and update SOPs and training materials accordingly

Conduct periodic audits to ensure compliance and identify areas for improvement

Identify and implement key performance indicators (KPIs) such as invoice cycle time, error rates, SLA adherence, and vendor satisfaction scores

Partner with IT and other departments to support system enhancements, troubleshooting, and implementations

Lead special projects and initiatives to streamline workflows and improve service delivery

Maintain and update department SOPs to reflect current practices and standards

Develop and maintain reporting tools and dashboards to monitor AP performance and identify trends

Use data-driven insights to recommend process improvements and support strategic decision-making

Present findings and recommendations to leadership to support business goals and client satisfaction

Qualification

Accounts Payable ManagementProcess ImprovementTeam LeadershipMicrosoft ApplicationsData AnalysisEthical ConductEmployee DevelopmentCommunication Skills

Required

Proficient in Microsoft Applications, especially Word, Excel and Outlook

Excellent written and verbal communication skills

Timely for work and meetings

May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines

Conduct business with the highest standards of personal, professional and ethical conduct

Perform any range of special projects, tasks and other related duties as assigned