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Boys & Girls Clubs of Metro Denver · 1 day ago

Chief Operating Officer

Denver, CO

Full-time

Hybrid

Director/Executive

10+ years exp

Boys & Girls Clubs of Metro Denver is a nonprofit organization dedicated to serving youth and families. The Chief Operating Officer (COO) is responsible for overseeing the organization's day-to-day operations, executing strategic initiatives, and ensuring financial sustainability while leading a high-performing team.

Civic & Social Organization

Responsibilities

Serve as a critical member of BGCMD’s executive team

Collaborate across the executive team (CEO, CDO, CHRO and CFO) to facilitate and achieve the vision, mission, and strategic goals of the organization

Establish credibility throughout the organization and with the Board of Directors as an effective developer and implementer of solutions to business challenges

Work with the Board of Directors to ensure the realization of organization goals

Serve as the staff liaison to the Real Property & Safety Committee of the Board of Directors

Informs strategic grants and partnerships supporting the growth of the organization and financial sustainability

Leads the implementation and excellent execution of grants and partnerships

Ensures timely execution and submission of all outcomes required by Impact team

Develops and executes annual and multi-year strategic plans; continually identifies opportunities for both short and long-term enhancements

Exceptional hands-on operator who does not shy away from stepping into the details of operational activities and driving priority outcomes for a large organization

Oversees implementation for all grant-funded operations and programs

Collaborates with Senior Director of Programming & Outcomes to understand the fabric of grant funding across Clubs, identify funding gaps, and seek grant revenue to support general operations and expansion

Leads the financial management for all Club sites across the organization; ensuring financial sustainability and well-resourced Club operations and services

Partners with the CHRO to lead organization Club member recruitment strategy through high yield engagements, channels, and events across all Clubs

Oversees the intake and fulfillment of Club-based donor, community, and group volunteer events

Works with a cross-organizational project committee to ensure planning, logistics, and execution is assigned

Oversees the recruitment, selection, and compliance of individual volunteerism across Clubs through a de-centralized, cross-organizational approach

Supports strategic grants and partnerships supporting the growth of the organization and financial sustainability

Leads strategic initiatives through collaborative grant writing, securing funding, and reporting back to donors about the impact of funding within BGCMD programs

Oversees survey and feedback methods to incorporate voice and feedback from Club members and families to ensure services reflect their needs

Collaborates with VP of Marketing & Communications to ensure strategy is grounded in tactical expertise but also aligned with functional best practices

Oversees the development and execution of BGCMD’s research and evaluation agenda and strategy for leveraging various data sources to enrich key decisions, plans and enhancements to curriculums, programs, and activities

Oversees Club member data management system (MyClubHub) and all Club member data practices

Leverages community and organizational data to support strategic planning to ensure growth and expansion of Clubs and services are in areas of greatest need

Oversees data collection, data analysis, and research activities, including developing monthly/quarterly data reports and analysis from the BGCMD’s internal data on the performance of Clubs and impact services

Lead the organization's facilities maintenance department

Provide oversight and direction that drives accountability and excellence for all BGCMD’s facilities functions (including construction projects, daily janitorial services, daily maintenance requests, and regular service to the vehicle fleet)

Lead strategic enhancements to departmental processes and procedures that allow for continuous evolution in the design of transaction flow and increase overall efficiency and modernization of the department

Lead continuous adaptation of facilities practices and procedures to ensure excellent support to Club services and proper prioritization of BGCMD’s capital expenditures

Ensuring IT systems, networks, and technology platforms are reliable, secure, and aligned with organizational needs and strategic priorities

Overseeing implementation of the IT Strategic Work Plan, including infrastructure modernization, cybersecurity initiatives, automation improvements, and Help Desk performance standards

Supporting the IT Director in establishing a proactive, data-driven operational culture rooted in preventive maintenance, system lifecycle planning, and clear performance metrics

Championing cross-departmental collaboration to ensure technology solutions meet the needs of Club Operations, Programming, Resource Development, HR, Finance, and Administration

Ensuring compliance with data security, privacy, and acceptable use standards while maintaining strong relationships with school district partners and external IT vendors

Reviewing and interpreting IT dashboards and audit findings to inform operational planning, risk mitigation, and resource allocation

Providing coaching and direction to the IT Director to strengthen leadership capacity, strategic thinking, and alignment to BGCMD’s strategic pillars

Lead the organization’s enterprise risk management strategy

Ensure BGCMD’s culture, capabilities, and practices are aligned with business objectives and fully integrated with the organization’s risk strategy

Lead professional service contracts to administer core risk functions and ensure compliance; including legal and liability insurance

Lead all regulatory compliance efforts (non-financial audits) to ensure compliance and consistency in execution

Serve as the primary liaison to BGCA on topics of risk, including Child & Club Safety strategy, Critical Incident Response, and overarching compliance with membership requirements

Lead a team of direct and indirect reports by providing support, coaching and feedback, supervision, and guidance to ensure a high performing team

Manage team performance with clear performance objectives and enforcement of excellent internal controls

Establish and continuously evaluate the department’s performance metrics, team structure, and annual plans for continuous improvement

Provide team members with professional and personal growth through ongoing talent management practices including leadership development, skill development, and position-specific articles/books/training

Qualification

Strategic planningFinancial managementRisk managementLeadership experienceData analysisProject managementCommunication skillsTeam managementCollaborationProblem-solving

Required

A minimum of 10 years of administrative and operations experience, with a preferred 5 years of experience in a leadership role in a large nonprofit organization with a focus on serving youth, out-of-school time (OST) and risk management

Excellent time management and planning skills to manage both the day-to-day functionality of departments, strategic planning, and implementation

The position requires passing criminal and driving records investigations, and reference checks

The position must possess a valid driver's license and the ability to be insured under the company's insurance policy

Preferred

Exceptional written and verbal communication skills with strong executive presence

Proven ability to lead through incidents and crises with calm, clarity, and sound judgment

Demonstrated success building trust, influencing diverse stakeholders, and driving alignment

Strategic and forward-thinking leader with the ability to strengthen and create high-impact partnerships in collaboration with executive leadership and the Board

Strategic operator who can think big, execute decisively, and work collaboratively across teams

Strong analytical and decision-making capabilities, with experience using data, benchmarks, and performance metrics to guide organizational strategy and operations

Advanced project management skills, with a track record of leading complex, multi-year strategic and financial initiatives in partnership with senior leadership and the Board