FirstService Residential · 1 day ago
Front Desk Staff
Atlantic City, NJ
Full-time
Onsite
New Grad, Entry Level
$18.25/hr - $18.25/hrFirstService Residential is a company focused on providing exceptional customer service. The Part-Time Front Desk Associate will be responsible for greeting residents, managing guest check-ins, and maintaining security protocols while assisting with various administrative tasks.
Property ManagementReal Estate
Responsibilities
Provides exceptional customer service
Meets and greets residents; checks guests and service providers in/out
Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms
Assists with general concierge services and performs administrative clerical, Word and Excel document work
Walks the building premises as directed for monitoring purposes
Monitors and controls access to the building
Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
Provides general concierge services as well as administrative clerical work when needed
Helps maintain a safe and secure environment throughout the building/property(s)
Walks the building premises as directed for monitoring purposes
Have the ability to understand and complete all required forms
May be assigned other duties by supervisor
Qualification
Required
Ability to manage multiple priorities
Demonstrates excellent customer service, communication and time management skills
Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel
Good written and verbal communication skills
Strong customer service and interpersonal skills required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Computer and peripherals, standard and customized software applications and tools, and usual office equipment
Ability to quickly and easily navigate the property/building as required to meet the job functions
Ability to lift 30 – 50 lbs
Requires standing, sitting position for long periods of time, walking and occasional climbing when necessary
Handle, finger, grasp and lift objects and packages; must be able to reach with hands and arms
The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
Must have the ability to detect auditory and/or visual emergency alarms
Ability to quickly and easily navigate the property/building as required to meet the job functions
Ability to lift 30 – 50 lbs
Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary
Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms
The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
Must have the ability to detect auditory and/or visual emergency alarms
Occasional overtime may be required
Must have the ability to work extended/flexible hours, weekends, and attend Board meetings
Preferred
Command of information system hardware/software is preferred
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
Founded in 2012
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
Company data provided by crunchbase