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Amcor · 1 day ago

Key Account Manager I

New York, NY

Full-time

Hybrid

Mid Level

$98K/yr - $147K/yr

3+ years exp

Amcor is a leading packaging company transforming the industry and improving lives through innovative solutions. The Key Account Manager I will provide tactical sales direction and communication strategies to defend and grow business with key accounts, while managing relationships and supporting account strategies to ensure profitability and customer satisfaction.

ChemicalInformation TechnologyManufacturingMedicalPackaging ServicesSupply Chain ManagementSustainability

Responsibilities

Ownership of key account, connecting Amcor’s values of safety. collaboration, accountability, results & outperformance into all aspects of role

Support execution of account strategy as directed by leadership to maintain share of wallet and profitability grow account

Manage account complexities to support customer requirements and anticipate future needs

Assist in key business negotiations for new opportunities, supporting Amcor’s interests demonstrating an ability to influence decision and actions

Learn about Amcor, our products, the industry and competitive market

Deliver sales goals including profitable year-over-year growth for assigned territory

Build relationships with customers based upon trust and respect

Build cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external)

Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators

Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations

Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials

Manages accounts receivable as acceptable levels with assistance from the credit department

Work with Strategic Marketing to understand focus areas to meet strategic unmet customer needs

Work with leader on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments

Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting

Drive forecast accuracy for improved business results

Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool

Qualification

Sales growthBusiness acumenNegotiationRelationship managementProject managementSolution focusedPrioritizeResults orientedCross-functional collaboration