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GE Appliances, a Haier company · 6 days ago

Senior Service ERP Project Analyst

Louisville, KY

Full-time

Onsite

Senior Level

5+ years exp

GE Appliances, a Haier company, is seeking a dedicated Service ERP Project Analyst to lead the planning, implementation, and optimization of Consumer Operations ERP projects. This role involves collaborating with stakeholders to define requirements, customize the ERP system, and drive efficiency through process improvements and AI integration.

Consumer Goods

H1B Sponsor Likely

Responsibilities

Lead planning, execution, and implementation of Service ERP projects; ensure delivery on time, within scope, and within budget

Collaborate with business stakeholders to gather/document functional and technical requirements

Analyze and map existing service-related processes; identify improvement opportunities using ERP capabilities

Maintain detailed project documentation (project plans, status reports, change requests, issue logs)

Communicate project progress, challenges, and updates to stakeholders, sponsors, and executives

Develop and execute testing plans to validate ERP functionality and troubleshoot issues

Provide end-user training and create user-friendly documentation; offer ongoing support

Stay current with industry trends and best practices related to service ERP systems

Recommend system enhancements and process improvements to optimize efficiency

Conduct post-implementation reviews to assess success, gather user feedback, and identify further improvements

Collaborate with business teams to identify and document opportunities for AI agents, automation scripts, and productivity bots

Maintain project documentation for AI initiatives (project plans, status reports, change requests, issue logs)

Coordinate with DT teams to ensure proper documentation, support, and deployment of AI/automation tools

Qualification

Oracle ERP applicationsOracle ERP modulesProject managementAI/ML toolsData analysisCommunication skillsProblem-solving skillsCollaboration

Required

Bachelor's degree in Engineering, Information Technology, Business Management, or related field

Minimum 5 years of work experience

Motivated self-starter with strong ability to meet/exceed objectives

Strong analytical skills with ability to evaluate data from multiple sources

Inclusive collaborator with experience working across cross-functional teams

Excellent written/verbal communication skills; able to adapt communication style to audience

Strong project management skills; ability to work with third-party contractors

Prior experience using Oracle ERP applications

Proficiency with Oracle ERP modules (inventory, finance, planning), including configuration and customization

Strong problem-solving skills with experience resolving complex ERP implementation issues through system or process modifications

Preferred

Knowledge of Factory Service, Planning, and Item Management

Understanding of Service Parts ME and Parts Distribution

3+ years of experience in IT, Consumer Operations, Distribution, or Supply Chain

Experience with AI/ML tools, automation platforms, and AI-driven productivity enhancements

Company

GE Appliances, a Haier company

Glassdoor3.8

At GE Appliances, a Haier company, we come together to make good things, for life. Headquartered in Louisville, Kentucky, we are a leading U.S.

Founded in 2001

Louisville, Kentucky, USA

10001+ employees

http://geappliancesco.com/

H1B Sponsorship

GE Appliances, a Haier company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (18)

2024 (17)

2023 (16)

2022 (31)

2021 (19)

2020 (20)