Danaher Corporation · 6 days ago
Coordinator Customer Support – Frontline (French)
Beckman Coulter Diagnostics, part of Danaher Corporation, is a global leader in clinical diagnostics focused on improving patient health. The Coordinator, Customer Support (Frontline) is responsible for delivering exceptional customer support by managing inbound interactions, processing orders, and resolving issues for U.S. and French-Canadian customers.
BiotechnologyHealth CareHealth DiagnosticsLife ScienceMedical
Responsibilities
Deliver exceptional customer support to U.S. and French-Canadian customers by managing inbound phone and email interactions — accurately processing orders, addressing inquiries, and ensuring timely resolution of order management issues to provide a positive customer experience
Maintain clear and proactive communication with English- and French-speaking customers to ensure accuracy across billing, shipping, and fulfillment processes, while fostering trust and long-term satisfaction
Analyze and process customer requests, returns, and credits with precision and accountability — ensuring compliance with company policies, timely turnaround, and professional communication in every interaction
Qualification
Required
High school diploma or GED with 2+ years' experience in Customer Service
Bilingual (written and verbal communication) in English and French, with strong reasoning and critical-thinking abilities to deliver timely customer resolutions for U.S. and French-Canadian customers
Preferred
Associate or Bachelor's Degree
Using ORACLE (or a similar size ERP system, i.e. SAP, JD Edwards, etc.)
MS Office Skills - specifically with Outlook and Excel – Pivot Table and V-lookup experience
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
Danaher Corporation
Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health.
H1B Sponsorship
Danaher Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (3)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1979-01-05IPO
Recent News
mass-spec-capital.com
2026-01-09
2026-01-08
2026-01-05
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