Help Desk Engineer jobs in United States
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L3Harris Technologies · 4 days ago

Help Desk Engineer

positionColorado Springs, CO
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

L3Harris Technologies is known as the Trusted Disruptor in the defense industry, delivering innovative, mission-critical solutions to address the most complex challenges in national security. The Help Desk Engineer will provide technical support to resolve hardware and software issues for end-users, ensuring high levels of user satisfaction through excellent service delivery.

CommercialInformation TechnologyNational Security
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H1B Sponsor Likelynote

Responsibilities

Providing technical support to resolve hardware and software issues for end-users
Troubleshooting technical problems
Supporting computer systems and printers
Diagnosing and resolving issues promptly
Managing help desk tickets
Ensuring high levels of user satisfaction through excellent service delivery

Qualification

Technical SupportTroubleshootingPrinter SupportComputer HardwareCompTIA A+Analytical SkillsCustomer ServiceCommunication Skills

Required

Technical Support and Help Desk Support experience
Expertise in Troubleshooting hardware and software issues
Knowledge of Printer Support and maintenance
Familiarity with Computer Hardware systems and related components
Good analytical and problem-solving skills
Strong communication and customer service skills
Ability to work on-site in Colorado Springs, CO

Preferred

Relevant certifications such as CompTIA A+ or similar are a plus

Company

L3Harris Technologies

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L3Harris Technologies provides platform management system solutions for armed forces.
dateFounded in 1895
location
Melbourne, Florida, USA
people-size10001+ employees
web-link
https://www.l3harris.com

H1B Sponsorship

L3Harris Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (7)
2022 (3)
2021 (6)
2020 (4)

Funding

Current Stage
Public Company
Total Funding
$2.25B
2024-03-27Post Ipo Debt· $2.25B
1978-01-13IPO

Leadership Team

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Tania Hanna
Vice President Government & Customer Relations
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Chip Teets
Senior Director, International Programs, Products & Technology
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Recent News

Investing.com
Top Aerospace & Defense Stocks for 2026: Jefferies’ Favorite Picks
2026-01-11
Benzinga.com
Defense Stocks Rally As Trump Pledges $1.5T Military Budget: What's Moving Markets Thursday?
2026-01-11
Sherwood News
Defense stocks dive, then surge, after Trump calls for record $1.5 trillion defense budget following payout threats
2026-01-09
Company data provided by crunchbase