Melaleuca: The Wellness Company · 1 day ago
Store Customer Service (Part-time)
Idaho Falls
Full-time, Part-time
Onsite
New Grad, Entry LevelMelaleuca: The Wellness Company is dedicated to enhancing the lives of individuals through health-oriented products. They are seeking a part-time Store Customer Service Specialist to provide exceptional customer service, maintain store presentation, and assist customers with their inquiries and orders.
Cosmetics
Responsibilities
Provide World-Class Customer Service to our customers and employees
Ensure no or minimal wait times for our customers to complete order at checkout
Maintain a clean, brand and in-stock store throughout the day
Have a basic understanding of all Melaleuca products and services and able to articulate benefits and uses to our customers
Increase average orders through sales techniques, including but not limited to product education and upselling by face-to-face contact with customers
Assembles and displays product specials and graphics in a pleasing professional presentation
Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary
Answers customer inquiries and questions with knowledgeable and professional assistance
Provides suggested sales by recommending additional products or tools (i.e., books, tapes, specials, etc.)
Logs customer orders accurately and courteously by inputting correct data and being familiar with all products, policies, and procedures, etc
Fills accurately over‑the‑counter orders by taking the invoice from the printer, locating items on the shelf, bagging the order for the customer, etc
Maintains a clean professional store atmosphere by cleaning, arranging, and displaying of product
Assists Coordinator with Cash Reconciliation, and balancing the tills each day
Follows proper opening and closing physical security routines
Performs other duties as assigned or needed
Qualification
Required
Thorough knowledge of company policies, procedures, and the company marketing plan
10 key by touch
40 wpm typing
Detailed work and organizational skills
Ability to analyze problems and create solutions
Ability to work independently and professionally and follow through on projects
Ability to prioritize and organize
Ability to maintain confidentiality of sensitive areas
Written and verbal communication skills
Ability to work under stress
Standing for duration of shift
Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc
Manual dexterity for such duties as wiping, dusting, cleaning, toting, etc
Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner
Visually read reports, computer screen, bottles, products, batch numbers, etc
Computerized accounts receivable experience
Good math skills (add, subtract, multiply, and divide)
Strong customer relation skills for conflict situations
Ability to lift a minimum of 40 lbs
Pulling, stretching, bending, and lifting for duration of shift
Ability to perform the essential duties and responsibilities with efficiency and accuracy
Preferred
Ability to climb stairs
Word processing, graphics and spreadsheet skills
Work overtime as needed
Benefits
Company parties
Countless discounts around the community
Longevity bonus
Company
Melaleuca: The Wellness Company
Melaleuca: The Wellness Company enhances the lives of those we touch by helping people reach their goals.
Founded in 1985
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ann Shavlan
Chief Executive Officer
Frank VanderSloot
CEO
Recent News
2025-11-12
2024-02-22
Company data provided by crunchbase