Pura Vida Miami · 1 day ago
Director, Operations
Miami, FL
Full-time
Onsite
Director/Executive
7+ years expPura Vida Miami is a lifestyle brand dedicated to providing wholesome food and beverage items. They are seeking a Director of Operations to oversee day-to-day operations and strategic direction of multiple restaurant locations, ensuring efficient service and high-quality standards.
CoffeeFood and BeverageHealth CareRestaurantsTea
Responsibilities
Operational Oversight: Manage all aspects of daily operations across multiple restaurant locations to ensure consistent performance, customer satisfaction, and brand standards
Team Leadership: Lead, mentor, and support Regional Managers, General Managers, and team members, fostering a positive working environment and strong team culture. Recruit, train, and develop employees to maintain high-performance standards
Financial Management: Oversee budgeting, forecasting, and financial performance of all restaurants. Monitor key financial metrics (P&L statements, labor costs, food costs, etc.) and drive strategies to improve profitability
Quality Control and Compliance: Ensure all restaurants adhere to brand standards, health and safety regulations, and company policies. Conduct regular audits to maintain compliance in food safety, cleanliness, and operational excellence
Customer Experience: Monitor customer feedback and implement strategies to continuously improve the guest experience. Ensure that service, speed, and quality consistently meet or exceed expectations
Strategic Planning: Collaborate with senior leadership to develop and execute operational strategies aimed at improving efficiency, optimizing resources, and driving growth
Inventory and Supply Chain Management: Oversee inventory management processes, ensure proper stock levels, and maintain cost-effective relationships with suppliers and vendors
Performance Reporting: Analyze performance data and provide detailed reports to senior management on operational metrics, profitability, and any areas of concern. Propose and implement improvement plans
Expansion and Growth: Play a key role in the planning and execution of new restaurant openings, ensuring operational readiness and seamless integration into the company's portfolio
Crisis Management: Act as the key point of contact for problem resolution and crisis management. Address operational issues swiftly to minimize disruptions
Qualification
Required
Bachelor's Degree in Business Administration, Hospitality Management, or a related field. A Master's degree is a plus
Minimum of 7 years of experience in multi-unit restaurant management, with a proven track record of overseeing successful restaurant operations
Exceptional leadership and team-building skills, with experience managing and developing a large workforce
Strong financial acumen with experience managing budgets, P&L statements, and cost control
Deep understanding of operational best practices in the restaurant industry, including health and safety regulations
Excellent communication and interpersonal skills with the ability to interact effectively with staff, vendors, and senior leadership
Highly organized, detail-oriented, and able to work in a fast-paced environment
Proficiency in restaurant management software and operational systems
Flexibility to travel between multiple locations and work extended hours as needed
Preferred
Prior experience in managing operations for a quick-service restaurant (QSR) chain or multi-unit casual dining establishments
Food safety certification (e.g., ServSafe) and project management experience
Proven experience driving operational efficiencies through process improvements and technology
Benefits
Health & Wellness – Medical, Dental & Vision
PTO
Discounted Meals
Growth Opportunities
401(k) Plan with Company Match
Company
Pura Vida Miami
Pura Vida Miami is a cafe chain that offers a range of healthy food options like smoothies, salad bowls, juices, wraps, coffee, and snacks.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
TSG Consumer Partners
2025-11-13Private Equity
Leadership Team
Brett Damato
Chief Operating Officer
Elisa Davis
Events and Partnerships Manager
Recent News
globallegalchronicle.com
2025-11-21
Company data provided by crunchbase