Thomson Reuters · 1 day ago
AI Solutions Architect
Thomson Reuters is a global leader in providing trusted content and technology solutions. As an AI Solutions Architect, you will support customers in law firms and government offices by maximizing the value of advanced AI capabilities through technical support, training, and collaboration across teams.
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Responsibilities
Provide technical support across the customer lifecycle—scoping AI use cases, advising on solution design, demonstrating capabilities, and guiding implementation and optimization
Deliver training sessions and workshops to maximize customer value, while contributing to internal upskilling initiatives across Thomson Reuters
Support customers' AI adoption strategies and solution deployment, capturing insights to influence product strategy and roadmap
Create documentation, use cases, and workflows that advance internal knowledge sharing and applied AI best practices
Drive measurable impact through increased AI adoption, improved customer satisfaction, and enhanced internal AI maturity
Act as customer advocate by communicating needs and identifying opportunities for product improvement and innovation
Contribute to Thomson Reuters' thought leadership through customer-facing content, events, and advisory boards
Pursue self-directed projects that align with Customer Success goals and advance organizational innovation
Travel may be required based on business needs
Qualification
Required
J.D. or equivalent legal domain expertise with proven experience in customer-facing roles, ideally with law firm or government accounts
Familiarity with legal workflows such as due diligence, eDiscovery, large document review, compliance, and data room management
Demonstrable experience with generative AI applications and understanding of large language model (LLM) architecture and operation
Substantial experience using online legal research and practice tools (e.g., Westlaw, Practical Law, HighQ, Lexis, Casetext, Relativity, Intelligize, Everlaw)
Excellence in communicating technical concepts and creating clear documentation, learning materials, and persuasive presentations for non-technical audiences
Creativity, curiosity, and a growth mindset—you simplify ambiguous challenges, embrace experimentation, and view setbacks as learning opportunities
Current knowledge of emerging AI research, industry trends, and critical thinking about risks, opportunities, and societal impact
Basic programming experience (Python) or exploratory coding skills (a plus but not required)
Benefits
Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities
Comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
Two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Tuition Reimbursement
Access to Employee Stock Purchase Plan
Company
Thomson Reuters
Thomson Reuters delivers critical information from the financial, legal, accounting, intellectual property, science, and media markets.
H1B Sponsorship
Thomson Reuters has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (5)
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-11-20IPO
Recent News
2026-01-06
2026-01-03
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