Five Rivers IT Inc. ยท 1 day ago
IT Field Technician
Boston, MA
Full-time
Hybrid
New Grad, Entry LevelFive Rivers IT Inc. is a company that builds and services reliable IT infrastructures for midsized businesses. They are seeking an IT Field Technician to provide world-class IT services, support various initiatives, and manage customer support requests.
Cyber SecurityInformation TechnologyIT Infrastructure
Responsibilities
Attending customer support requests via phone, email or in person
Performing server and network troubleshooting remotely and on site
Doing application deployments
Follow change control process
Managing servers and network equipment
Document and follow procedures
Work on projects and tasks assigned in a timely manner
Be available for emergencies and scheduled tasks during off business hours
Be available for off hours on-call rotation
On-site visits to client site as needed
Qualification
Required
Previous experience in IT, customer service, or other related fields
Ability to build rapport with clients
Strong troubleshooting and critical thinking skills
Positive and professional demeanor
Benefits
Medical/dental/vision insurance
Vacation time
Company
Five Rivers IT Inc.
Five Rivers IT Provides IT infrastructure solutions to Small and Medium Businesses.
Founded in 2008
51-200 employees
H1B Sponsorship
Five Rivers IT Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Sarabjit Singh
Chief Executive Officer
Company data provided by crunchbase