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Western Reserve Area Agency on Aging · 1 day ago

CSSD Student Intern

Cleveland, OH

Internship

Onsite

Intern

Western Reserve Area Agency on Aging is a private non-profit corporation dedicated to providing choices for people to live independently. The Student Intern will assist care managers and waiver service coordinators, manage a small caseload, and support the delivery of services to clients in accordance with program specifications.

Elder CareNon ProfitNursing and Residential CareSocial AssistanceWellness

Responsibilities

Student Intern will assist the care manager (CM)/waiver service coordinator (WSC) in job responsibilities per the requirements of the WRAAA and specific program

Student Intern will meet specific learning objectives developed by college program

Manage a small caseload as needed

Conducts phone call and in-person contacts with clients in accordance with program specifications to monitor the delivery of all services in the client’s service plan as needed

Respond to urgent/emergent needs for a case management/waiver service coordinator visit if the assigned CM/WSC is not available

Authorizes changes in amount, scope, and duration of waiver services

Evaluate care management/waiver service coordinator data to determine ongoing program eligibility, care needs, and service options

Monitor and evaluate the individualized care plan, service quality and program eligibility

Provide education and support to CM/WSC, members, and their caregivers

Advocate on behalf of consumer and/or caregiver/family and assist individuals in securing appropriate services and care settings in collaboration with providers of service(s)

Supports the AAA mission, vision and strategic plan, goals and management decisions

Utilize clinical judgment and perform clinical practice based upon education and applicable professional standards and work in conjunction with other team leaders

Abide by the professional code of ethics established by licensure. As required by Ohio Law report abuse, neglect, or exploitation of older adults as a mandated reporter

Meet time frames for timely and accurate completion of documentation and maintain member’s confidentiality according to agency policy

All staff have the responsibility and authority to propose ways to improve quality and to fully participate in quality improvement efforts

Perform other duties as assigned by supervisor as needed to meet agency goals

Qualification

Social Work DesigneeCommunication SkillsLocal resourcesBasic medical terminologyVerbal/Written interviewingCollaborative communicationComputer skills

Required

Social Work Designee student or student working towards their BA at an affiliated college/university

WRAAA and Intern will focus on learning objectives requirements of their field practicum

Student intern is a non-paid position and not guaranteed a paid position after the conclusion of internship

Internship is limited to a period of beneficial learning

Communication is essential to the success of the internship and WRAAA experience

Excellent verbal/written interviewing skills

Ability to effectively communicate with the disabled and elderly populations and general public, both in person and by phone

Ability to communicate in a collaborative, effective manner with others and to maintain good working relationships

Ability to comprehend written material related to essential job functions

Knowledge of local resources for older adults and persons with disabilities. Knowledge of basic medical terminology. (Both requirements will be introduced while performing in their internship role)

Ability to comprehend, recall, and apply facts related to essential job functions. Analyze, evaluate, and implement a reasonable course of action based on available information

Ability to detect specific odors related to the assessment of a client's health/hygiene and the safety of the client's environment. (Requirement would be introduced as part of their learning in their internship role)

Ability to travel in a multi-county service area and access private homes and facilities which may not be readily accessible. Must have a car available during working hours, as well as the ability to legally drive a car

Must have basic computer skills, including Microsoft Office applications while maintaining minimum proficiency in all requisite computer applications and software

Ability to use and transport a laptop computer with case, therefore must be able to lift/carry a minimum of 20 pounds