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AECOM · 1 day ago

PM Safety Service Patroller Supervisor

Colonial Heights, VA

Full-time

Onsite

Entry, Mid Level

$25.77/hr - $27.30/hr

2+ years exp

AECOM is a global infrastructure consulting firm dedicated to delivering a better world. The PM Safety Service Patroller Supervisor will manage individual contributors, ensuring the quality of staff's work, overseeing projects, and providing training and development for Safety Service Patrol staff.

Civil EngineeringConstructionConsultingEnergyGovernmentInformation Technology

No H1B

Responsibilities

Front line supervisor who manages individual contributors

Responsible for the overall quality of staff’s work and oversees projects

Has project or task level financial accountability

Typically supervises a headcount of less than 10 people

Coaching, mentoring and training development of SSP staff

Real-time shift management and scheduling for readiness of operation staff and assigned equipment

Communicate with mid and high-level staff in real-time incident management status

Present recurrent staff training needs and materials

Participation in After Action or other assigned meetings as requested

Ensure adherence to established policies and procedures

Maintain up-to-date training and certifications

Other ad-hoc initiatives as assigned by the Project Management Team

Qualification

Traffic Monitoring PatrollerIncident Management TechniquesVirginia Class D LicenseCPR CertificationAutomotive Repair KnowledgeCustomer Service AttitudeProfessional MaturitySituational AwarenessTime ManagementCommunication Skills

Required

High School / GED Equivalent + 2 or more years prior experience as Traffic Monitoring Patroller or other related experience

Be a minimum of 18 years of age

Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)

Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region

Possess a valid Virginia Class D License and a clean driving record in the last 3 years, including no suspension of license or single violation that Virginia Motor Vehicle treats as worth 6 demerits. Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment

Must pass a pre-employment drug screen and successfully participate in the program's mandatory random drug screening process

Proven ability to manage tasks in a professional manner

Demonstrated professional maturity

Proven ability to manage time and tasks professionally

Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles

Ability to lift up to 85 pounds

Ability to pull/drag a force gauge to produce 160 ft./lbs of force with a contact point of 36 inches off the ground

Ability to lift a 40-pound tool bag

Ability to perform repetitive bending, stooping, squatting, kneeling, and/or crouching and occasionally work with arms above shoulder level

Ability to perform fine motor skills

Ability to perform hand gripping/squeezing for hand tools and equipment (levers, jack handles, air compressor, jumper cables etc.)

Ability to occasionally work at heights less than 4ft

Ability to climb stairs

Ability to descend/ascend vehicle steps

Preferred

Five (5) years of driving experience

Prior Safety Service Patrol Operator experience

Knowledge/experience of incident management techniques

Radio and telecommunications experience

Possess or be able and willing to obtain CPR certifications

Basic competency in using computers such as laptops, smart pads

Working knowledge of basic automotive repair

Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers

Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary

Able to maintain situational awareness at all times

Adherence to all federal, state, and local laws, ordinances, regulations and standards related to traffic and motor vehicle operation and safety

Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer excellence

Willingness to consistently do their part to contribute and maintain a safe and secure workplace

Ability to communicate clearly and concisely

High degree of autonomy in carrying out responsibilities requires a strong sense of judgement and self-motivation to perform, while also working in a team, collaborative environment

Position is performed outdoors 100% of the time, along roadsides in an uncontrolled work environment

Uniform compliance to ANSI 107 Class 3 standards and safety shoes meeting current ASTM F2413 standards (program provided)

Must be able to operate with a Safety-first mentality while adapting to changing conditions and at times performing multiple tasks

Geographic familiarity with regional freeway system and arterial road