Hammond Power Solutions · 14 hours ago
Quotations & Technical Support
Sterling, IL
Full-time
Onsite
Mid LevelHammond Power Solutions Inc. is a global manufacturer headquartered in Guelph, Ontario, Canada, specializing in custom design and manufacture of dry type transformers. They are seeking a Quotations and Technical Support Specialist to manage pricing structures, develop quotations, and provide technical support for their products while collaborating with various sales functions.
Electronic Design Automation (EDA)ElectronicsManufacturing
Responsibilities
Managing accounts and pricing structures
Manage and Develop Quotations for customers
Collaborate with distributors and end users in structuring pricing
Institute and manage price increases
Project Negotiation
Work closely with Quotations and Regional Sales Managers to maximize margins while focusing on corporate goals
Cultivate strong relationships with all Distributors, Customers, Representatives and OEMs
Facilitate communication between HPS Engineering and the customer when needed
Support the development of regional target accounts and key customers
Collaboration in executing sales strategies that maximize margins and bookings
Develop a full understanding of all HPS products, how they are manufactured, the applications they are used in, and how to troubleshoot any potential issues
Serve as the first point of contact for all calls from the field
Configure part numbers based on customer’s application requirements
Provide technical information that cannot be found on the nameplate or in the installation guide
Guide technicians through electrical schematics and the wiring of any HPS part number
Provide troubleshooting for scenarios where the customer is having issues in the field – wrong voltage, no voltage, etc
Support Customer Service on filing FPRs, RMAs, and CARs
Provide complete order packets for custom products and projects
Provide support and training on catalog parts, custom products, and interpreting customer specifications
Offer technical support to customers as needed
Act as liaison between Customer Service and customers as needed
Work together to establish market pricing and institute price increases
Provide market feedback on HPS competitors, pricing, lead time, products, etc
Assistance with customer training on new product launches
Provide feedback and support on system upgrades
Provide support and communication on all PODs and CODs
Assist with the creation, implementation, and support of all sales plans
Identify and escalate any customer activities that may affect overall sales objectives
Qualification
Required
Diploma or Degree in Electrical, Technical or relevant field required
Excellent communication and interpersonal skills, with the ability to effectively interact with cross-functional teams and external stakeholders
Ability to thrive in a fast-paced environment and adapt to changing priorities
Strong analytical and problem-solving skills
Demonstrated computer skills and proficiency in Microsoft Office applications
Ability to meet deadlines
Ability to work independently and as a team member
Strong attention to detail
Benefits
Company 401K
Dental care
Disability insurance
Employee assistance program
Employee stock purchase plan
Medical, Health Savings Plan, Health Reimbursement account
Life insurance
Paid time off
Tuition reimbursement
Vision care
Company
Hammond Power Solutions
Hammond Power Solutions is a electronic design automation company.
Founded in 1917
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$48.43M2024-09-24Post Ipo Secondary· $48.43M
2001-02-02IPO
Leadership Team
Adrian Thomas
CEO
Xavier Biot
Global Vice President Strategic Accounts
Recent News
2026-01-20
Company data provided by crunchbase