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Jackpot.com · 1 day ago

Operations Manager

Brooklyn, New York

Full-time

Onsite

Mid Level

$105K/yr - $115K/yr

Jackpot is a company seeking an Operations Manager for their New York City location. The role involves leading daily operations, managing the operations team, ensuring compliance with regulations, and optimizing operational activities while fostering workforce management and team development.

CasinoGambling

Growth Opportunities

Responsibilities

Lead and manage the day-to-day operation for the New York market including lottery processing, facility management, and people operations

Manage the relationship with the New York Lottery and ensure compliance with all regulations

Analyze operational activities and costs against forecast data to achieve location OKRs

Collaborate frequently with field operations team to review achievements/challenges and process changes to optimize operations

Proactively analyze, improve, and set best practices while collaborating with cross functional partners to improve and enhance operations

Manage and adhere to the market budget and report daily/weekly KPIs key Jackpot leaders

Develop efficient workforce management practices including scheduling of staff, approving timesheets, and tracking payroll spend

Hire and train operations team to quality standards as needed

Provide leadership for employees through effective communication, coaching, training and development

Partner with the People team to resolve all people and safety issues in a timely and effective manner

Grow and develop the leadership team

Manage all aspects of the location’s facilities and maintain vendor relationships/contracts

Be accountable for all equipment functioning optimally to fulfill operations and resolve facility issues to ensure minimal operational cost and delays

Support the strategic evaluation and implementation of cost savings opportunities

Qualification

Operations managementPeople managementBudget managementVendor managementData analysisCommunicationProblem solvingTeam collaborationFlexibility

Required

Mid-level experience in operations, retail or warehouse management

Significant experience managing others, including independent contractors or non-exempt employees

The ability to troubleshoot basic technical and equipment issues

The willingness to work a flexible schedule to ensure 100% operational uptime

The ability to lift up to 40 pounds as needed

Benefits

100% employee-only coverage

Monthly HSA contribution

Mental health offerings

401k

Paid parental leave

PTO/Sick Time

Dedication to Lifelong Learning through our Monthly Speaker Series

Monthly cultural and social events

A culture of trust and accountability

Company

Jackpot.com

Since its launch in 2016, Jackpot.com has become a world leader in the online lottery sector, with the goal of fundamentally changing the lottery experience through innovation and variety.

Founded in 2016