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Crossover · 1 day ago

Campus Operations Manager, Nova Academy - $60,000/year USD

Round Rock, TX

Full-time

Onsite

Mid, Senior Level

$60K/yr - $60K/yr

3+ years exp

Crossover is seeking a Campus Operations Manager for Nova Academy, an on-site position based at their Austin, TX campus. This role involves overseeing campus operations, addressing technical challenges, and maintaining a secure and efficient learning environment while fostering strong connections with students, parents, and staff.

Information Technology & Services

No H1B

Responsibilities

Taking full ownership of day-to-day campus operations—covering fire safety, staff onboarding, and maintaining an uninterrupted learning environment

Addressing technical challenges directly: diagnosing problems, overseeing device transitions, and acting as the primary contact for technology support

Preparing professional, well-organized event spaces and ensuring flawless execution

Establishing credibility with students, parents, and staff through transparent communication and superior service delivery

Upholding campus security by implementing reliable protocols, conducting drills, and enforcing safety standards

Qualification

Operational logistics oversightIT systems knowledgeEvent planningExecutionBilingual communicationProblem-solving capabilityCustomer service experienceProactive mindsetOwnership

Required

Bachelor's degree (no specific field required)

Demonstrated capability to solve problems and oversee operational logistics confidently

Knowledge of IT systems or technical support functions

Background in customer-facing roles

Ability to communicate clearly and effectively in both spoken Spanish and English

A robust sense of ownership and a proactive mindset

Legal authorization to work in the U.S. without visa sponsorship

Willingness to work on-site in Austin, TX

Preferred

3+ years of operational management experience

Experience serving as a Google Administrator

Experience planning and executing events

Benefits

Learning from the Best: Work alongside seasoned professionals throughout our network, acquiring knowledge and skills that accelerate your professional development.

Growth Opportunities: With guidance from the Campus Director and Lead Campus Coordinator, gradually assume expanded responsibilities—from parent engagement to operational leadership—building your expertise and impact.

Playbook for Success: Utilize a proven operational framework, becoming proficient in developing, refining, and implementing Standard Operating Procedures (SOPs) across a fast-growing school network.

Training and Mentorship: As your experience grows, support the development of others by delivering training and guidance to incoming team members at multiple campuses.