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CBTS · 1 day ago

Senior Director Delivery- PMO

United States

Full-time

Remote

Director/Executive

15+ years exp

CBTS is a technology solutions provider serving enterprise and midmarket clients across the United States and Canada. The Senior Director Delivery – PMO is responsible for leading the Program Management Office, shaping the strategic direction and ensuring the delivery of transformative technology solutions that align with client objectives.

Cloud ComputingCloud InfrastructureConsultingInformation TechnologyService Industry

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Define and execute a long-term PMO vision and roadmap aligned with corporate growth objectives and client success metrics

Serve as a strategic advisor to executive leadership, influencing decisions on delivery models, operational investments, and risk mitigation strategies

Establish and enforce enterprise-wide governance frameworks, delivery standards, and scalable methodologies (Agile, Waterfall, Hybrid) to ensure consistency and predictability

Drive organizational change management initiatives to embed PMO best practices across all delivery teams

Own end-to-end accountability for a multi-million-dollar portfolio of complex, multi-phase IT consulting programs across industries (healthcare, finance, manufacturing, government)

Oversee financial performance of the portfolio, including revenue forecasting, margin optimization, and proactive management of P&L impacts

Implement advanced analytics and executive dashboards to provide real-time visibility into delivery health, strategic risks, and client satisfaction

Ensure compliance with contractual obligations, SLAs, and regulatory requirements while maintaining operational excellence

Lead financial stewardship of the PMO, including revenue forecasting, billing accuracy, backlog management, and profitability targets

Drive continuous improvement initiatives to reduce delivery cycle times, improve resource utilization, and enhance gross margin

Partner with Finance and Operations to align delivery performance with corporate financial goals

Act as the primary executive escalation point for delivery issues, ensuring rapid resolution and client confidence

Build and maintain trusted relationships with C-level client executives, positioning the PMO as a strategic partner in their transformation journey

Collaborate with Sales, Solution Architects, and Delivery leaders to shape proposals, influence deal structures, and ensure successful project initiation

Recruit, develop, and retain a high-performing PMO leadership team, fostering a culture of accountability, innovation, and client-centricity

Implement succession planning and leadership development programs to scale PMO capabilities for future growth

Champion knowledge management and best practice sharing across the organization

Qualification

PMO leadershipIT program managementFinancial acumenPMP certificationAgile certificationSAFe certificationStakeholder managementChange leadershipTalent developmentLeadership skillsCommunication skills