Jobs via Dice ยท 1 day ago
Senior Service Technician
Pittsburgh, PA
Full-time
Onsite
Mid, Senior Level
$30/hr - $35/hr
3+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Senior Service Technician to join their Technical Services Group. This role involves the implementation and programming of commercial intrusion, access control, fire, and video systems, along with providing technical support and final commissioning of client systems.
Computer Software
Responsibilities
Provide technical support for commercial intrusion, access control, fire and video systems
Install, configure, program and perform final commissioning of systems
Provide end-user training
Work collaboratively with installation, project management, engineering and other departments
Provide assistance to other technical support specialists in the work group
Interact professionally with customers while performing duties
Troubleshoot problems remotely or at the customer site as required
Complete Service Reports And Other Documentation As Required
Achieve above average results for customer satisfaction
Qualification
Required
Minimum 3-5 years electronic security system or Information Technology experience
Degree in Electronics, Information Technology, or equivalent experience
Excellent communication and interpersonal skills
Strong computer skills, software aptitude and electronics
Must be highly organized - Demonstrated success managing multiple tasks
Technical licenses and certifications a plus
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
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