Upstart · 2 days ago
Senior Copywriter
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As a Senior Copywriter, you will shape how the company's story is told across lifecycle communications, focusing on CRM and collaborating with design partners to ensure clarity and creativity in every deliverable.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Develop copy that translates our products, brand, and value propositions into compelling concepts, content, and end-to-end consumer experiences
Write high-performing CRM copy including emails, push notifications, SMS, headlines, and longer-form content
Demonstrate a strong understanding of business objectives and create copy aligned to marketing, brand, and growth goals
Collaborate confidently with design partners, stakeholders, and legal to ensure clarity, compliance, and creativity in every deliverable
Bring forward fresh ideas and new approaches that deepen engagement and resonate with our audience
Stay up to date with industry trends, CRM best practices, and shifts in digital culture
Qualification
Required
5+ years of professional experience writing consumer-facing copy across Brand and Growth marketing
2+ years of experience in-house at a growth-focused consumer brand
Proven ability to ensure copy aligns to strategic goals and clearly answers the brief
Experience writing and collaborating directly within Figma
A portfolio that demonstrates strong CRM writing (emails, push, SMS), plus a range across channels such as social, digital, landing pages, paid ads, and more
Experience writing for financial services or other complex products in regulated industries
Ability to adopt and uphold a brand's tone of voice with consistency and nuance
Preferred
Strong understanding of strategic CRM and lifecycle marketing best practices
Exceptional storytelling skills that turn even complex topics into compelling, consumer-friendly copy
Ability to simplify dense technical information into clear, digestible language
Familiarity with cultural, digital, and linguistic nuance — and how to incorporate it thoughtfully into brand storytelling
Ability to develop guidelines, frameworks, and documentation that align teams and scale content quality
Experience leveraging AI tools to enhance creativity, improve efficiency, and innovate workflows
Benefits
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Recent News
The Motley Fool
2026-01-03
The Motley Fool
2026-01-01
2025-12-17
Company data provided by crunchbase