OKAYA INFOCOM · 2 weeks ago
Delivery Assurance Specialist
Windsor Locks, CT
Full-time
Hybrid
Mid Level
3+ years expOKAYA INFOCOM is seeking a highly skilled and proactive Delivery Assurance Specialist to support and drive supplier performance within the aerospace and defense supply chain. This role is critical in ensuring on-time delivery, supplier development, and quality improvement across a complex supplier network.
ConsultingInformation TechnologySoftware
Hiring Manager
Satyam Chauhan
Responsibilities
Monitor and improve supplier portal commit compliance and data integrity
Review and validate supplier recovery plans to meet delivery schedules
Collaborate with sub-tier suppliers and subcontractors to expedite critical orders
Analyze internal planning processes and supplier capacity constraints
Provide daily part tracking and WIP status updates using LOB or similar tools
Escalate delivery risks and non-responsiveness in real time to internal stakeholders
Deliver weekly progress briefings to internal teams and leadership
Identify and alleviate bottlenecks in supplier manufacturing processes
Conduct occasional onsite visits to supplier facilities to assess progress, resolve issues, and support recovery plans
Conduct onsite supplier assessments with cross-functional teams (quality, engineering, procurement)
Utilize Supplier Development Playbook and CI tools to elevate supplier performance
Partner with suppliers to implement Lean, Six Sigma, and other CI methodologies
Monitor KPIs and cost-to-serve data to drive supply chain effectiveness
Develop and maintain Supplier Improvement Plans (SIPs) on SharePoint
Coordinate across sites and functions to proactively resolve supply chain risks
Develop and implement Quality Improvement Plans (QIPs)
Lead root cause analysis and corrective action implementation
Review and update quality documentation (PFMEA, Control Plans)
Facilitate training on quality tools and confirm effectiveness of corrective actions
Maintain monthly reports on supplier corrective actions and quality metrics
Qualification
Required
Bachelor's degree in Supply Chain, Engineering, Business, or related field
3-5 years of experience in supply chain, supplier development, or delivery assurance in aerospace/defense
Strong knowledge of ERP systems (SAP preferred)
Experience with supplier assessments, capacity planning, and production readiness
Familiarity with engineering outsourcing, project management, and quality systems
Proficiency in Lean, Six Sigma, and manufacturing process improvement
Excellent communication, reporting, and stakeholder engagement skills
Ability to work independently and manage multiple priorities
Willingness and ability to travel occasionally to supplier sites as needed
Company
OKAYA INFOCOM
OKAYA was established in 2006 with the mission to enable success for our partners through trust and commitment.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Akshay Gupta
CEO
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