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Auto-Owners Insurance · 1 day ago

Field Claims Representative

Grand Rapids, MI

Full-time

Hybrid

Mid Level

3+ years exp

Auto-Owners Insurance is a top-rated insurance carrier that provides financial security to individuals and businesses. They are seeking a motivated and experienced field claims professional to handle insurance claims, ensuring accurate and timely resolution through investigation, evaluation, and claims management.

Auto InsuranceInsuranceLife Insurance

No H1B

Responsibilities

Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability

Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims

Become familiar with insurance coverage by studying insurance policies, endorsements and forms

Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary

Ensure that claims payments are issued in a timely and accurate manner

Handle investigations by phone, mail and on-site investigations

Qualification

Property claims handlingMulti-line claims handlingXactimate softwareBachelor’s degreeProblem resolutionData organizationMulti-taskingMathematical accuracyCommunication skills

Required

Bachelor's degree or direct equivalent experience handling property and casualty claims

A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims

Above average communication skills (written and verbal)

Ability to resolve complex issues

Organize and interpret data

Ability to handle multiple assignments

Ability to effectively deal with a diverse group individuals

Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)

Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage

The ability to work in the U.S. without current or future sponsorship

Preferred

Field claims handling experience is preferred but not required

Knowledge of Xactimate software is preferred but not required

Benefits

Matched 401(k)

Fully-funded pension plan (once vested)

Bonus programs

Generous paid time off including holidays

Vacation days

Personal time

Sick leave

Company

Auto-Owners Insurance

Glassdoor3.6

We are a team of hard working associates and local, independent agents who are proud to be among the nation's largest insurers of Life, Home, Car, and Business; and consistently ranked as a Fortune 500 company since 2002.

Founded in 1916

Lansing, Michigan, USA

5001-10000 employees