Crossover · 1 day ago
Director of Operational Excellence, Trilogy (Remote) - $200,000/year USD
United States
Full-time
Remote
Lead/Staff, Director/Executive
$200K/yr - $200K/yr
5+ years expCrossover is seeking a Director of Operational Excellence to drive operational initiatives and transformations across their global software portfolio. The role focuses on designing and implementing AI-first systems that enhance efficiency and scalability, leveraging automation tools and methodologies.
Information Technology & Services
Responsibilities
Delivering high-complexity operational initiatives including M&A integrations, enterprise system migrations, and large-scale organizational transitions
Building and deploying automations to replace CRM and task management platforms using Python and LLM APIs
Implementing AI-powered workflows through Cursor, Windsurf, and MCP to eliminate manual tasks and reduce cycle time
Owning initiatives from assessment through deployment, leveraging proven playbooks and executive judgment
Completing a practical technical challenge that demonstrates your capability to design and deliver AI-first solutions
Qualification
Required
Located in North America (excluding California), South/Central America, or Western Europe (UTC -8 to UTC +2)
5+ years of operational leadership in enterprise software
3+ years in customer-facing roles (Support, Sales, Collections, etc.)
Proven capability to build automation in Python and integrate with LLM APIs
Experience deploying production-grade automations using Cursor, Windsurf, MCP, or equivalent tools
Demonstrated ability to execute quickly, think independently, and deliver high-stakes outcomes without supervision
Preferred
Track record leading large-scale organizational transitions including M&A integrations or mass offboarding
Background in designing and implementing AI-driven operational systems
Portfolio of automations you have personally developed and deployed at scale
Company
Crossover
Crossover is a global recruitment company, founded in 2014.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Weinert
COO
Recent News
2025-04-12
Geeky Gadgets
2025-01-24
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