Henry Ford Health · 3 days ago
IT Architect - Epic | Revenue Cycle Management
Troy, MI
Full-time
Onsite
Senior Level
5+ years expHenry Ford Health is seeking an IT Architect-Epic to participate in the design, implementation, and support of Clinical or Business applications. This role involves leading cross-functional teams, troubleshooting technical problems, and optimizing applications to enhance patient safety and operational efficiency.
BiotechnologyHealth CareHealth InsuranceMedical
Responsibilities
The Architect is a technical resource who supports application staff in the planning, design/build, test, implementation, support, and operational needs of the organization
Assembles and leads cross functional teams to assess the impact of new requests, and related estimate work effort and resource requirements
Troubleshoots technical problems and conducts analyses for efficient program/application solutions which support business processes, functional and technical requirements
Leads overall design and architecture of cross functional solutions, in partnership with operations and other stakeholders, to ensure integration and alignment of build, process design, workflows, training and deployment
Coordinate solutions and planning with other IT teams; collaborate with analysts and operational areas to identify and resolve workflow impacts
Identifies inefficiencies and opportunities for improvement within application design and recommends solutions
Provides knowledge leadership on a portfolio of applications, staying abreast of new developments, organizing cross functional training for application staff, and deepening knowledge of the interdependency between applications
Communicates status of work in progress to project team, requestor or Director
May act as the Helios liaison to associated departments and constituencies throughout the health system. Understands core system processes, interdependencies across applications. Researches trends and best practices in relation to healthcare application software. Provides organizational leadership with respect to Clinical or business applications
Participates in leadership of overall direction of application environment
Participates actively in key meetings with Operational Leaders to develop best practice processes
May represent application team on other various Governance Advisory Councils and organizational Teams
Promotes workflow analysis and redesign associated with implementation and optimization of system applications. Advises staff on the adoption of processes that improve efficiency with the adoption of the software
Recommends process and workflow configurations and/or changes to align with best practices, standardization, integration needs/requirements, compliance and/or regulatory policies
Uses human factors and error proofing concepts whenever possible to improve safety and efficiency
Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner. Supports teams in investigating, testing, and resolving problems related to applications. Identifies, escalates and resolves issues that impact infrastructure and application performance
Promotes, develops and adheres to system standards, and best practices. Collaborates across Helios team to develop unified approaches and standard work. Collaborates with team to promote re-use and develop consistent technical build, implementation and support processes
Assists in root cause analyses led by problem managers to identify potential improvement opportunities
Provides input on standards, best practices, and process improvements. Input may be, but not limited to, best clinical and /or business process and workflows
Supports proofs of concepts for new technology, processes, and/or workflows
Implements applications according to requirements, specifications and compliance/regulatory standards
Collaborates with vendor partners and contractors
Works with other Managers and Helios Leadership to lead issue resolution while maintaining HFHS Standards of Excellence
Effectively manages conflict and works together with team members, colleagues, and other leaders prepares, shares, and presents Effectively oversees, leads, communicates, presents, influences and utilizes reasoning skills to earn support of colleagues, and Helios and Operational leadership team
Provides input to support technology planning
Works with IT, Helios and Operations management to ensure systems are in line with overall policies, standards, processes, and overall workflows
Stays current with vendor capabilities and provides input into software/system implementation strategies and plans
Qualification
Required
Bachelor's Degree required
Five (5) years required of strong experience in one of the following: Technical experience, Clinical experience, Revenue experience
Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support
Able to articulate previous examples of workflows and processes associated with previous IT experience
Strong knowledge/experience in clinical workflows and processes
Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions
Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records or coding
Additionally must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions
Epic Certification in designated Application
Preferred
Master's Degree preferred
Eight (8) years preferred of strong experience in one of the following: Technical experience, Clinical experience, Revenue experience
Company
Henry Ford Health
*Job seekers: please be aware of fraudulent job postings and phishing scams via LinkedIn.
10001+ employees
H1B Sponsorship
Henry Ford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (212)
2024 (156)
2023 (134)
2022 (159)
2021 (140)
2020 (153)
Funding
Current Stage
Late StageTotal Funding
$40.27MKey Investors
Mort Harris
2020-06-04Grant· $0.27M
2018-04-09Grant· $20M
2016-12-05Grant· $20M
Leadership Team
Robert Riney
President and CEO
Brenda Craig
Vice President, Integrated Communications
Recent News
2025-11-07
Company data provided by crunchbase